FantasyBet Casino – generell diskussion

Om du vill diskutera något relaterat till FantasyBet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Jag har väntat på ett uttag i 7 dagar, och på andra casinon i samma grupp har det gått 5 respektive 6 dagar. Supporten svarar inte på någon av mina frågor; det är alltid samma sak: "Det behandlas" eller "Det är betalningsleverantören". Jag vet inte vad jag ska tycka längre. Jag fick ett mycket gott intryck av det casinot, men jag ändrar mig.

I understand why your impression is starting to change if you’re getting the same vague answer from several casinos in the same group.

Seven days is already frustrating, but I still wouldn’t assume at this point that the withdrawal won’t be paid, especially if it is still active and hasn’t been rejected.

Is your FantasyBet account already fully verified, with no additional documents or checks pending?

And is this your first withdrawal from them, or have you received payments successfully before?

If support keeps blaming the payment provider, I would also ask whether they can give you a more specific status or confirm whether the withdrawal has already been approved on their side. For now, I’d keep the withdrawal active and give them a little more time, while keeping all communication documented.

Mitt konto är helt verifierat på detta casino; detta är mitt första uttag. Jag väntar också på mitt första uttag på ett annat casino i samma grupp, men på Palace Casino var det redan mitt andra uttag, och det var lika försenat. Till slut spenderade jag mitt tredje uttag. Jag är väldigt besviken. Casinot? Samma undvikande svar, och de vägrar att ge mer information. Jag har redan lämnat in ett klagomål, men jag måste fortsätta vänta. Jag har inte haft dåliga erfarenheter av dem tidigare, vilket är anledningen till att jag alltid har tyckt om att spela här, men med tanke på hur illa de behandlar mig tvivlar jag på att jag någonsin kommer att spendera mina pengar här igen!

Since your account is fully verified and this is your first withdrawal from FantasyBet, I can understand why the lack of any concrete explanation is frustrating, especially when you’re seeing similar delays at another casino from the same group as well.

The experience at Palace Casino clearly didn’t help either, particularly if the delay eventually led you to cancel the withdrawal and spend the funds.

Since you’ve already submitted a complaint, I think the best thing now is to keep that case updated with the exact withdrawal dates, the replies from support, and any repeated delays you experience across the group.

At this point, I wouldn’t keep chasing support constantly if they are only giving you the same generic answer. I’d focus on documenting the timeline and waiting for the complaint process to move forward.

One thing I’d still be interested to know: did any of these casinos ever give you a specific processing timeframe in their terms or by email, or have they only told you to wait?

De lovar en uttagsprocess på maximalt 24 timmar. Inget kunde vara längre ifrån sanningen; jag har väntat i 8 dagar, hahaha, det verkar som ett skämt.

I can understand why that feels ridiculous if the casino advertises a maximum withdrawal processing time of 24 hours and you are already on day eight.

At this point, I would keep a screenshot or link showing where that 24-hour timeframe is stated, together with the date of your withdrawal and the replies you have received from support.

Since your complaint has already been marked as resolved, I would give the casino a little more time for now. If there is still no meaningful progress by the end of this week, I think it would be reasonable to ask for the complaint to be reopened and provide this latest update.

Did support give you any explanation for why the advertised 24-hour timeframe has not applied in your case, or are they still only telling you to wait?

Jag fick äntligen mina pengar efter att ni utsatte mig för så mycket besvär!!

Finally, I feel you and know that sometimes it can be hard to wait so much.

Anyway, the most important thing is you received money.

I believe it won't happen to you again and everything will be only better from now on. 🍀