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FairPari Casino – generell diskussion

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1 år sedan
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1 år sedan
Om du vill diskutera något relaterat till FairPari Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
1 år sedan
gbse

It is the best casino. You can get 50 spins for this post! Happyy

nemesbence
1 år sedan
gbse

Hi, does the casino have any promotion that players could get free spins for some comments on the casino or something? Is it also somehow specified or not and so you have to fulfill something specific? 🙂

3 veckor sedan
gbse

Hi! Yesterday I registered at FairPari. Today I've deposited 15€ via Neteller. Afterwards I went to the "deposits" section, to deposit another 15€, but I found out that no deposit method was available and an "Authorization error" message was present in the place of the previously available deposit methods. Then I've filled in all the info in my profile and linked my mobile number (believing that this would solve the problem), but still nothing...

Also I tried to place a bet both on a roulette game and a sports game, to try out if at least this works normally, but even that is not possible.. Before depositing when I chose a bet event, in the bet column on the right the "Maximum amount:" had a specific sum (let's say 65.23€), depending on the casino/sports game.

After I deposited funds it says "Maximum amount: 00"... and if I try to place the bet an error message appears saying "The stake limit for this event is 0".

Lastly I went to withdraw, but on the withdraws section the Neteller method isn't available...

What's going on? Has anyone else encountered all of this before on FairPari or other 1xBet-like casinos?

Ändrad
ChrisK369
3 veckor sedan
gbse

Have you tried to contact the casino regarding this issue, please?

Is your money visible in the casino account?

3 veckor sedan
gbse

Hello Romi! The money are visible for the time being - I just checked. And yes, I contacted support, told them about the problem and they gave me a generic answer, that the restrictions are in accordance with their terms and conditions. I asked the operator to be more specific, but instead he moved on to ask for my rating on his (non-existent) problem-solving approach... 🤷‍♂️🤷‍♂️

I'm posting the screenshot of the conversation between the operator and me, to see for yourself Romi.

filefilefilefilefile

ChrisK369
3 veckor sedan
gbse

So, do you have any visible payment methods in your account now, or not?

Romi
3 veckor sedan
gbse

For deposits no.. there is an "Authorization error" message in their place. For withdrawals the only method missing is Neteller, which is the one I used to deposit...

ChrisK369
3 veckor sedan
gbse

Well, I hope that they will be able to fix it.

Do you have any winnings you would like to withdraw, though?

In that case, they should allow you to withdraw it by using some other payment method, for sure.

Romi
3 veckor sedan
gbse

I don't have any winnings, because from the start they don't allow me to bet (as I wrote on my 1st post).. I would like my deposit back, sure, if they are not going to let me play on their online casino. But they don't provide me for withdrawal the method I deposited with, which is Neteller. For the other withdraw options (Skrill, BinacePay, Cryptos) I don't have accounts and I don't intend to create. The right thing is to let me withdraw my money with the same method they allowed me to deposit..

Ändrad
ChrisK369
3 veckor sedan
gbse

Unfortunately, though, if they don't offer that method for withdrawal, you have to choose some other one in order to get your money, you know.

Also, if the casino is unable to fix the issue and you still can't play there, they should give you your deposit back, of course, and if you experience more issues with that, perhaps our complaint team could help.

Surely think about it.

Romi
3 veckor sedan
gbse

Yes, I would like your complaint team to help resolve the issues I face with FairPari casino! 🙂

Ändrad
ChrisK369
2 veckor sedan
gbse

In that case, please use this link where you can submit your complaint. Explain the situation in detail, and we'll see what can be done.

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