2 år sedan
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2 år sedan
I think it stopped accepting players from California. My account was deactivated.
2 år sedan
Hello,
It seems strange to close someone's account without any explanation.
Did you ask their support, please?
1
2 år sedan
There could be literally any reason behind it. It doesn't need to be related to your location.
1
2 år sedan
I agree with you. I wasn’t able to ask any questions because they shut down my account. As Daniel noted, there could be reasons other than location behind it.
2 år sedan
I'd try to contact them anyway, you're not supposed to have an open account to get in touch, I'd say:
Even though the associated email address is required to start the chat.
Is there any active balance in your casino account at the moment?
2 år sedan
Hi Radka,
I took your advice and managed to contact support. My account was restored yesterday.
Thank you!
~ Jo-Ann
1
2 år sedan
Hello,
glad to hear it.
Come back to share your progress in the casino from time to time 🙂
