You don't have to apologize at all, it's a good question.
When the timer goes off for the first time, we will extend it for another week and if the casino is unable to respond, the complaint will be closed and the casino will be given black points and its safety index will be lowered.
Unfortunately, sometimes that's not what the players want, but if the casinos don't cooperate with us, it's hard to resolve things. 😕
Hello,
Can anybody explain me how it is possible that Pragmatic Play slots are available to play here with IP of countries such as United Kingdom, Romania and another ones which are restricted by Pragmatic?Is it possible that these slots are not fake or they must be fake in such case? It is very interesting that they also have new realesed slots by Pragmatic.
Regards
Hello,
It is an intriguing question!
Usually, each casino makes this decision. Some management even do not much care about restrictions; instead, they prefer to offer the most interesting games to every player possible.
You, however, are very clever to keep an eye on that. If you ever want to play such a game and find your country among the restricted ones, always ask the casino whether you can play it and save the answer for later use.
Just in case. 🙂
Worst site I've ever delt with.First they took long to get verified. Today they email me saying I broke thier rules.They are liers.I never bet over 1.20 and if they can't see that,then they are frauds and blind.Why isn't this site blacklisted? They make up excuses to not pay you. And then you guys offer to help, but you don't, so what's the sense in even playing online when you can't get any help. Their customer service sucks, you win a frickin' jackpot over $2500 and they accuse you of cheating, wow. I don't know about you, but I'm gonna do everything. I can possibly do if I have to pay a hacker to drop this side off the internet, I'll do that. People find out very quick. They mess with the wrong person. They're gonna get my horns.
We always try to help our users whenever possible. First, you need to submit a complaint, of course.
Do so, if you wish, and we do everything we can to help, as always.
Ok I made a sep of 41.00 and played a few games.1rst game was reel deal slot I bet 2.00 but casino says I bet 24.00 when the highest play amout is max 10.00 so how did I do that.Then thiers buffalo bounty extream that I was playing and when I changed my bet from .90 to 1.20 and won 2,400 grand jackpot and casino says I bet 38.40 44 times on this game.The max bet is 30.00 and thiers no way anyone can bet this. So they said I broke their $10 Maximum bet.Ive been playing over 22 years now and I know the rules and never broke them.Why whould I start now?I have proof but I still can't get what I won.They put my 41.00 dep back in my account and I played it to maybe cashout 100.00 since it's the min.So I play fare with no high bets and now I'm out my dep,bonus and winnings.Go look at both games I played.thiers no way anyone can bid them amounts
I did fill out the form. However, the casino is not on the list, so there's no way to submit a claim.
Ok I made a sep of 41.00 and played a few games.1rst game was reel deal slot I bet 2.00 but casino says I bet 24.00 when the highest play amout is max 10.00 so how did I do that.Then thiers buffalo bounty extream that I was playing and when I changed my bet from .90 to 1.20 and won 2,400 grand jackpot and casino says I bet 38.40 44 times on this game.The max bet is 30.00 and thiers no way anyone can bet this. So they said I broke their $10 Maximum bet.Ive been playing over 22 years now and I know the rules and never broke them.Why whould I start now?I have proof but I still can't get what I won.They put my 41.00 dep back in my account and I played it to maybe cashout 100.00 since it's the min.So I play fare with no high bets and now I'm out my dep,bonus and winnings.Go look at both games I played.thiers no way anyone can bid them amounts
All this should be visible in your game log, actually. I just hope that the casino will be able to provide it.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.
