You don't have to apologize at all, it's a good question.
When the timer goes off for the first time, we will extend it for another week and if the casino is unable to respond, the complaint will be closed and the casino will be given black points and its safety index will be lowered.
Unfortunately, sometimes that's not what the players want, but if the casinos don't cooperate with us, it's hard to resolve things. 😕
Hello,
Can anybody explain me how it is possible that Pragmatic Play slots are available to play here with IP of countries such as United Kingdom, Romania and another ones which are restricted by Pragmatic?Is it possible that these slots are not fake or they must be fake in such case? It is very interesting that they also have new realesed slots by Pragmatic.
Regards
Hello,
It is an intriguing question!
Usually, each casino makes this decision. Some management even do not much care about restrictions; instead, they prefer to offer the most interesting games to every player possible.
You, however, are very clever to keep an eye on that. If you ever want to play such a game and find your country among the restricted ones, always ask the casino whether you can play it and save the answer for later use.
Just in case. 🙂
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
