DaVincis Gold Casino – generell diskussion

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I’m going through the L O N G withdrawal process now. I won $2500 which seems to be a lot for them. I happened to use a bonus with no max. First they told me that they can do two $500 withdrawals per week. Now it’s down to one. I received my first one last week, so I’m waiting for another this week, the week of 3/1/22. They will do only one per week, and I haven’t received an answer if there’s any specific days waiting in between. They’ve answered a few of my emails, but ignore most. I wish I could just get my lump sum because this way, it doesn’t seem like I won much, it kind of gets sucked up into my working capital. They have stopped responding to my requests of when is the next one. I have to enter them into their system and only two pending are allowed. It’s just such a long, drawn out process. You’d think they’d want to get it over with.

Hello,

I'm sorry but what you describe here fits with the cons we warn about 🙁:

Thank you for sharing, the other players will appreciate your post, I'm sure.

Please, be patient and if you get the impression that something is wrong, let us know.

This place is the absolute worst. They are the epitome of the word scumbags. I was given a "free chip" (nothing is free with these clowns) for $10.00, with a playthrough of 35×. So I proceeded to play, and low and behold.....I actually exceeded the playthrough. So I then went to withdrawl my $100.00 limit of winnings. I was then told by one of their sub-par, joke of a customer service reps. "That I had to make a deposit to withdrawl and to verify my acct." Now mind you I've deposited with these clowns in the past. But since my last deposit, there had been too large of span without a deposit. So an additional 25.00 was required. (Funny how they don't need to verify when you are depositing, all is well then.) So I get an email saying my withdrawal was reversed. So I go login to this $hitshow and boom no $100.00 dollars. So I then speak to one of the "stellar" customer service reps named Nicole. She again informs me that my withdrawal has been canceled, and funds were voided. I ask where my money was that I had won (my requested $100.00 and the $200.00 plus that magically disappeared after requesting a withdrawal.) Nicole must be really busy today folks because I'm still waiting on her to get back to me!!🙄🙄🤔. So in the end this place is a complete joke!! In the rest of the civilized world (and where people have morals) this is called robbery! I know I know....it was a free chip, as I said earlier "nothing is free" with these clowns. The ammount of $ i have spent there, i should get several "free" chips.If some1 doesn't say anything, they will continue to scam people. I'm only one person, imagine all the others who fell for it too! Let that sink in......oh and I couldn't email or copy my chat thread with Nicole!

Hi there,

I must say that this seems exactly like a questionable, unlicensed casino at its top form...

I can accept that casinos only verify players when the withdrawal is submitted, that's a business standard. Worth mentioning that decent casinos allow players to verify the account anytime the player sees that suitable. Furthermore, in case you opt for a payment option you have never used before usually leads to a confirmational deposit, that's normal, yet again I'm not convinced that this is the case. Why would you need to deposit to get the winnings you gained from the free chip if you are not a newly registered player?

When it comes to the fact that your funds were voided - I have no idea what has happened.

Care to submit a complaint? 🙂

Here is proof they got it.But the said they didn't get it

https://blockchair.com/bitcoin/transaction/6ac2962a7e8ddcad05f3e352ccb6a9d28e17601e24af2b1726e7bfd53360669d

Hello!

The best you can do for now is respond to the complaint, I reckon. Follow this link 👈 and update Tomas, please. Make sure to send this link too. I bet it's significant.

I have to admit, I did not recognize any sort of issue. Do you have any clues?

Nope,they said they never got it.Yet coinbase says differnt

So the most sensible thing to do for now is to wait and see what we can find out in the complaint. I see that you still haven't answered Tomas, would it be possible to do so ?

I answered Tomas and the reps at casino and coinbase are morons.They couldn't fine thier rear if they lost it.Bitcoin is going to ruin this world as for camel toe Harris. I can care less about the future as it won't effect me.But it will all the young kids and thier futures.Its bad enough that schools aren't teaching kids anything.So the future looks like a mess of one.But I won't be alive for it.Neither will 70% of you.

Did you get any further in the case ? What did the casino and coinbase tell you ? 

Nope never did.Im just out that money

Sad, but I saw that Peter contacted the casino and tried to help. I'm very curious how it will turn out, just let me know when you have something new. 🙂

Hello, I need help regarding https://davincisgold.com/

The casino is delaying my account verification and not responding to my emails.

I have already submitted all required documents, but my withdrawal is still pending.

This situation is very concerning and seems like an intentional delay to avoid payment.

Can you please assist me or escalate this case?

How long have you been waiting for the verification to be done?

This casino's safety index is only 3, and I'm not sure if it is really safe when it comes to payments, unfortunately. We haven't had any information from our users for a long time, as you can see, actually.

Please provide more details, and hopefully our complaint team will be able to contact the casino if needed.

Jag har väntat i två veckor på att mitt konto ska verifieras.

In that case, please submit your complaint here and explain the situation.

Our complaint team will get back to you as soon as possible.

Okej. Jag har gjort det, tack så mycket.

Maybe you could keep us all posted even here on the forum. Just to see how the casino resolves that matter after more than two weeks.

Hello,

Davinci's gold are really procrastinating on paying a first withdrawal request for 318.21 pounds sterling made on 24 May 2026, having verified all requested documentation on 28 May.

Noone is willing to give a definitive processing date with 3 different agents citing 9, 12 and 18 days.