CASONGO Casino – generell diskussion

Om du vill diskutera något relaterat till CASONGO Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Jag har väntat på min betalning i ungefär 6 dagar, som hålls kvar av personalen på Casongo casino. Jag kommer från Chile.

Hi,

It would be helpful to know why your withdrawal has been pending for six days. We generally give casinos up to 14 days to process a withdrawal, so at this stage I would recommend being a little more patient.

That said, it's always important to understand the reason for the delay. Did you play with a bonus, or has the casino asked you to complete KYC verification or provide any documents? If so, that could explain why the withdrawal is taking longer than expected.

Let us know a few more details about your situation, and I'll be happy to advise you further.

Betalade de dig eller blev allting obegripligt?

Are you asking because you also have money in this casino and would like to know how the situation ended for the other player?

I tried to find out whether that player had submitted a complaint, but I could not find one. Unfortunately, I do not have any further information because the player has not responded for four weeks.

We will therefore need to focus on your own case. Could you describe your experience and explain what is currently happening?

Hej Jaroslav.

De har slutfört min verifiering för tillfället, men problemet är uttaget. De sa åt mig att dela upp mitt uttag i flera delar, vilket jag gjorde, men de är fortfarande pågående.

Och i chatten sa de att jag skulle vänta några dagar.

It is good that your verification has been completed. Since the casino advised you to split the withdrawals, you did the right thing by following its instructions.

How long have you been waiting for the money now? I believe it is only a matter of time before you receive it, so patience will be the most important thing at this stage.

Hej Jaroslav.

Jag har väntat i 3 dagar nu.