CasinoBuck – generell diskussion

Om du vill diskutera något relaterat till CasinoBuck – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Hej ... har väntat på en utbetalning med pengar i över 24 timmar. Jag blir på något sätt alltid avskräckt i chatten. Jag har aldrig betalat ut där förut och är lite osäker ... tar det ibland längre tid där? Får du dina pengar?

Jag börjar bli riktigt nervös. Kan någon från administratörerna här hjälpa mig kanske?

Do you already have your account verified in the casino? What do you mean that you're put off in the chat? Do they just stop replying to your questions?

Hello Daniel, well, they keep telling me my withdrawal is under review and I shall wait. When I ask whats the matter they just answer I shall wait. Completely useless. I am verified. Do you know the casino? Is it maybe really a coincidence and it takes that much time? I am really worried, know it completely differently, especially when you deposit and withdrawal via trustly,..

Honestly, these issues are pretty common for player from Germany since the new gambling law was introduced there. My private tip is that sending money to a German bank isn't that simple for the casino in case they don't have a German license so they try to find another way and possibilities. For example many German players were forced to withdraw using cryptocurrencies, because the casinos (not this specific one) told them it's not possible to send money to their bank account.

If you keep asking, they won't tell you the reason. That's for sure. The casinos can't say: OK, we know we shouldn't accept German players, but we do it anyways, which causes us some issues with payments and now we need to figure out how to get around it...

Thank you for your reply. But what can i do then? They don’t even tell me to use another method, they just tell me to wait…

frågade direkt ...

(varför är Chris på övervåningen och jag skriver med en Natalie ... vem vet ...)

Honestly, if they ask you to wait, I'd wait. I'd give them max. 2 weeks and then I'd submit a complaint against them.

They¨'re license in Malta, which is a decent licensing authority so you actually have a chance to do something about it in case the withdrawal will be still pending.

Förstått. Tack så mycket

hej fabi och kom pengarna på något sätt? Med vänliga hälsningar