ForumCasinonBlockbets Casino – generell diskussion

Blockbets Casino – generell diskussion

2 månader sedan av emmanuelodoro906
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1341 visningar 34 svar |
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1 2
2 månader sedan
Om du vill diskutera något relaterat till Blockbets Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
2 månader sedan

Blockbet is the best project ever

2 månader sedan

Blocksbet is one of the best casinos, amazing project!

Leojuiceey_123
2 månader sedan

Hello, seems our findings abou this casino are not in the same tone. 🙂

https://casino.guru/blockbets-casino-review#tab=js-tab-detail-homepage

Would you mind sharing more about this awesome project, please? How much have you deposited, for instance? What about the support: is it good? Is chat available at all? Just add something so we know you actually play there, if you catch my meaning. According to our findings, the States are restricted from its services. What do you say about that, for example?

2 månader sedan

Blockbet is the best project ever

2 månader sedan

Hey. What about you and Blockbet? Any details aside from such prasing? Don't hesitate to tell. Good details from honest players are always welcome. Care to add a screenshot perhaps? 🙂

2 månader sedan

This is the best casino I have ever seen and attend too all my life. More grace to your struggles

chimm510
2 månader sedan

Hello, I could also use more details than just things that are generic. It would look more credible than one sentence from players who have the same country. 🙂

Jaro
2 månader sedan

Jag vill inte låta fräck, men det ser mycket ut som min egen reklam 🤷🏻

Automatiskt översatt:
2 månader sedan

Good afternoon


I'm a player from Portugal and I have a complaint about this casino:


I opened an account about 1 month ago. After reading the Casino's terms and conditions and considering that there was a contradiction between:

"5.1.2. Using the Service if online gambling is prohibited for residents of your country or for anyone within your country;

5.1.3. Using the Service if you are a resident of, or accessing the Site from, any of the following countries: United States of America and its territories, France and its territories, Netherlands and its territories, and countries forming the Kingdom of the Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten."

and

"6.4. Citizens of certain countries, including the United States, Ukraine, France, Italy, Afghanistan, Lebanon, Syria, Jersey, San Marino, Armenia, Belarus, Russia, Kazakhstan, Azerbaijan, Lichtenstein, Montenegro, Andorra, China, Taiwan, Puerto Rico, Portugal, Mexico, Belize, Bolivia, Iraq, Iran and the Cayman Islands, are not allowed to create an account and deposit money on the Website.


I asked Blockbets customer support whether in fact Portugal was a restricted country or not, and received the following response (I have a supporting email - Ticket #245):

"Hey there, sorry for missing your chat. As we are a crypto casino we do accept players from Portugal. The terms & conditions are just to be safe in front of regulators I guess. The only countries we restrict from playing at our site is the USA, Netherlands & Cyprus.

Feel free to join us and let me know if you have any further questions :)

Best regards

Jason

BlockBets Casino"


After this answer, I was enlightened and made several deposits, and in one specific case, around $950 earned through a bonus was taken away from me, for not meeting the $2 maxbet requirement. Even though I wasn't happy, I understood the reasons and the initial deposit amount was returned to me and they even took the time to give me a symbolic rackback amount.

Meanwhile I received several emails with offers and even that I would have a VPI Host as I was reaching level 50 in the Vip System.


When you Register, i can confirm your Portuguese Phone number and also choose Portugal as your origin country (even tought you cant play pragmatic for example). But the website says VPN Friendly, so no problem...


I submmited my ID (for KYC purposes), and my portuguese ID was accepted (email proof also).


Yesterday, also during a bonus, I won $ 24000.00, and I was left with

$ 26000.00 after finishing a wager of $ 21500.00.

Deposits have always been made in crypto.


I tried to make a withdrawal of 1000.00$ and today I had my account closed by Blockbets and an email saying that the account had been closed for disrespecting the aforementioned clause 6.4 related to my country of origin and obviously I lost access to around 26000.00 $.


Therefore, I would like to obtain your assistance in resolving this situation. The terms and conditions are in fact abusive and contradictory as I have demonstrated and my Nationality was only a problem after i Win a big ammount of money in slots. Even in the review of the withdraw made before, nationality was not a problem.

Ändrad av författare 2 månader sedan
2 månader sedan

P.S. - I visited several review sites, including TrustPilot and 95% of the positive reviews are fake.


Their Curacao Licence presented on Website, ended last August.

2 månader sedan

Jag vill inte låta fräck, men det ser mycket ut som min egen reklam 🤷🏻

Automatiskt översatt:
2 månader sedan

Yes, that's what it looks like to me too and that's why I asked more questions. But if the players don't answer more, everyone has a chance to make his own picture of how it is. We try to eliminate such things as much as possible. 🙂

2 månader sedan

Good afternoon


I'm a player from Portugal and I have a complaint about this casino:


I opened an account about 1 month ago. After reading the Casino's terms and conditions and considering that there was a contradiction between:

"5.1.2. Using the Service if online gambling is prohibited for residents of your country or for anyone within your country;

5.1.3. Using the Service if you are a resident of, or accessing the Site from, any of the following countries: United States of America and its territories, France and its territories, Netherlands and its territories, and countries forming the Kingdom of the Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten."

and

"6.4. Citizens of certain countries, including the United States, Ukraine, France, Italy, Afghanistan, Lebanon, Syria, Jersey, San Marino, Armenia, Belarus, Russia, Kazakhstan, Azerbaijan, Lichtenstein, Montenegro, Andorra, China, Taiwan, Puerto Rico, Portugal, Mexico, Belize, Bolivia, Iraq, Iran and the Cayman Islands, are not allowed to create an account and deposit money on the Website.


I asked Blockbets customer support whether in fact Portugal was a restricted country or not, and received the following response (I have a supporting email - Ticket #245):

"Hey there, sorry for missing your chat. As we are a crypto casino we do accept players from Portugal. The terms & conditions are just to be safe in front of regulators I guess. The only countries we restrict from playing at our site is the USA, Netherlands & Cyprus.

Feel free to join us and let me know if you have any further questions :)

Best regards

Jason

BlockBets Casino"


After this answer, I was enlightened and made several deposits, and in one specific case, around $950 earned through a bonus was taken away from me, for not meeting the $2 maxbet requirement. Even though I wasn't happy, I understood the reasons and the initial deposit amount was returned to me and they even took the time to give me a symbolic rackback amount.

Meanwhile I received several emails with offers and even that I would have a VPI Host as I was reaching level 50 in the Vip System.


When you Register, i can confirm your Portuguese Phone number and also choose Portugal as your origin country (even tought you cant play pragmatic for example). But the website says VPN Friendly, so no problem...


I submmited my ID (for KYC purposes), and my portuguese ID was accepted (email proof also).


Yesterday, also during a bonus, I won $ 24000.00, and I was left with

$ 26000.00 after finishing a wager of $ 21500.00.

Deposits have always been made in crypto.


I tried to make a withdrawal of 1000.00$ and today I had my account closed by Blockbets and an email saying that the account had been closed for disrespecting the aforementioned clause 6.4 related to my country of origin and obviously I lost access to around 26000.00 $.


Therefore, I would like to obtain your assistance in resolving this situation. The terms and conditions are in fact abusive and contradictory as I have demonstrated and my Nationality was only a problem after i Win a big ammount of money in slots. Even in the review of the withdraw made before, nationality was not a problem.

2 månader sedan

Hello, after all I've read it's quite strange that the casino allowed you to play here. Did you use a VPN right from the start or not ? Besides, if you asked if players from Portugal can play and they said yes, then it's the casino's fault I guess. Also, if you passed the verification without any problems, then I don't see where the casino shouldn't have paid you if they accepted deposits. This casino is not the best choice and the license you mention is Costa Rica.

I was going to recommend a complaint right away, but I saw that you have already opened it and are waiting for a review, so I hope that it will be possible to help you and it is good that you have kept the evidence. 

I'm curious to see how it turns out in the end and how it will be resolved. If you have anything new, be sure to let me know.

I'll keep my fingers crossed.🤞

gilfranc
1 månad sedan

Hello,


Have you received all your winnings?


Regards

Mixer
1 månad sedan

Hej Mixer

På gränsen till att inte få någonting accepterade jag kasinots erbjudande att ta emot 25k i krypto från kasinot (på väg att återlanseras).


Det kan gå bra eller väldigt dåligt... vi får se.

Automatiskt översatt:
1 månad sedan

Hello,


Have you received all your winnings?


Regards

1 månad sedan

Hi, why do you ask, do you have some money here or did you decide if you want to play in the casino and you needed to know if the casino pays out? 🙂

1 månad sedan

Hej Mixer

På gränsen till att inte få någonting accepterade jag kasinots erbjudande att ta emot 25k i krypto från kasinot (på väg att återlanseras).


Det kan gå bra eller väldigt dåligt... vi får se.

Automatiskt översatt:
1 månad sedan

Could you let us know if you managed to get them all and if it went smoothly? I'm sure more players would be interested and maybe this information would help them. 

I would be grateful. 🙂

1 månad sedan

vilka konstiga typer det finns, varför kontaktar du mig ens om du inte vill hjälpa till eller ange din åsikt korrekt, jag kan inte förstå såna människor. varför frågar du, vilken typ av uttalande? vad skulle hända om du gav rätt svar på frågan? trots allt är det upp till oss om vi tror på dig eller inte. första gången jag tog ut $300 i krypto och det var inga problem, men idag gjorde jag min andra insättning på $26 och ville ha 300% bonus som kom via e-post. men när jag märkte att jag inte skulle få bonusen genom att ange koden eftersom systemet inte kände igen den, meddelade jag kundsupporten att de borde boka bonusen manuellt åt mig eftersom den inte accepterades.

Stella från livechatt ignorerade mig i en timme, varpå jag skickade ett mail till supporten och sa att kundsupporten ignorerade mig och inte hade krediterat bonusen. Jag tror att mitt brev gjorde henne nervös och nu måste jag vänta på chefen, men i den meningen skulle jag kunna begära återbetalning, kanske inte, jag har ingen aning. Det jag försöker säga är att de gör sin egen grej, och eftersom det bara var en medelstor mängd i mitt fall hade jag tur. Du kan se hur support beter sig, ibland så och ibland så, förmodligen alltid beroende på dag. Men i ditt fall, med en så stor summa, är jag verkligen ledsen att du har sådan otur. Ingenting händer på månader och har man tur en gång träffar man sådana människor. Jag kan också se att du är en spelare på hög nivå som kan tänja på gränserna, så jag skulle bara råda dig att inte spela på ett onlinecasino, utan hellre gå live i en hall. Oavsett vilket casino det är så kommer du alltid ha problem med dessa belopp. Jag säger det från djupet av mitt hjärta. Och lycka till

Automatiskt översatt:
lagermeister
1 månad sedan

Even though I am not sure if you are trying to reply to someone's post or just writing this in general, I need to ask what exactly your post is about.🤷‍♀️

I could only understand that you didn't get some bonus. Right?

What was the reason for it, though, and did you solve the problem with the support already?

1 månad sedan

Det handlade främst om bonusen, följande morgon fick jag reda på att hon inte var behörig att göra några ändringar på spelare. Mitt största problem den morgonen var att jag inte fick svar på min fråga om varför och vad jag inte fick bonusen. När supporten var upptagen och den andra gruppen kom tog det inte ens 10 sekunder innan bonusen dök upp, hon svarade mig inte, hon kunde ha sagt att hon inte var auktoriserad, eller hur? Och Mixxer gjorde mig nervös, jag är inte helt säker men du och Jaro hade frågat om han kunde lägga till skärmdumpar eller något liknande men ingenting kom och jag kunde inte förstå varför inte


Automatiskt översatt:
1 månad sedan

Du har också rätt i att jag ibland stör någonstans, vilket jag också kämpar med och jag kan absolut inte acceptera orättvisor. Det är därför jag försöker dela med mig av min erfarenhet av kasinon, vare sig den är negativ eller positiv

Automatiskt översatt:
1 2

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