BETSSEN Casino – generell diskussion

Om du vill diskutera något relaterat till BETSSEN Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Vilken typ av beskattning har Betssen i Finland?

Hello,

maybe it would be worth the time to ask the casino and consult its terms and conditions. 

Try this tab as well:

https://casino.guru/betssen-casino-review#tab=js-tab-payment-providers

På kasinon utanför EU:s ekonomiska zon (praktiskt taget Curacao) handlar det om 20-30% av vinsterna, jag skulle naturligtvis inte nödvändigtvis rapportera några mindre vinster

Hej, jag satte in €10 via JetonWallet för välkomstbonusen på Betssen Casino den 03/06/23 men den krediterades inte, så jag kontaktade chatttjänsten direkt och förklarade bonusproblemet för dem utan att börja spela med mina €10 riktiga pengar ... även om hon är av den åsikten att jag var tvungen att trycka på lämplig bonusknapp innan jag gjorde en insättning, även om jag redan har lärt mig av CasinoGuru att varken bonuskoden eller insättningsalternativet behöver bekräftas innan insättningen. Det fanns bara ett alternativ på 10 % cashback före insättningen för att bekräfta, men då bara för Sticpay- och Netteler-insättare. Jag gjorde en skärmdump av den på mitt spelarkonto och skickade den till chattjänsten, men jag får ett dumt svar att jag borde ha klickat på den för välkomstbonusen.. och att i efterhand inte längre är möjligt. Innan jag lämnar in ett klagomål, ville jag följa upp denna väg

I know it's just 10 eur, but I understand your point. Casinos can add anything they want. Generally speaking, they don't want to do it manually, because it's time consuming. Anyway, if they want to lose a new customer only because they can't credit him a bonus (a bonus that everyone else gets anyway), it's their choice. Don't start playing with your deposit until it gets resolved. I also suggest you to contact them via email, add screenshots etc. You might be more lucky.

10th July - casino available for ukrainian players. Won there ~1,4k USDT out of ~270 USD deposit through CRYPTO.

11th July - casino blocked my account and decided to refund deposit only (their RISK MANAGEMENT team)

12th July - casino says that they don't allow ukrainian players to play in their casino.

Imagine what would happen with guy, who won in 10 times more. Do not recommend to anyone. They are just ripping of their players. Especially from poor countries.

This is interesting!

And additionally, now they claim the only thing they can actually do is to refund the deposit (or deposits) because players from your country are not accepted anymore. In the meantime, no chance to pass the KYC for you...

Did I miss anything? I read your complaint just briefly.

That's quite ridiculous, I'd say.

If the management plans to restrict a certain country, some measures need to be taken first. I would start with verifying players affected by the restriction to ensure they will get the balance previously gained by actually applicable conditions...

Jag fick inte bonusen heller, förmodligen har jag tagit bort den vilket är en lögn! Jag kontaktade supporten innan jag började spela och jag fick höra historien om självradering och de kunde inte ge mig bonusen.

The casino is so fine ,cool and wunderful ...

Sounds great. How did you manage to come here, if I may ask? 🙂

Betssen is Good platform to play Deposit are also fast but there verification Of customer is quite odd , I have provided all necessary documents required for a casino to verify I provided Id card selfie as they demanded as well as bank statement and adhar OTP during time of deposit (adhar OTP is quite a confidential thing and it gave all details of individual )but they are not verifying me and asking again and again for Additional Documents , Please casinoguru help me Even I said that you can ask for any documents but still they are just saying give this give that

Hi, I see that the main problem is verification. Since you have to give some documents all the time, does the casino always ask for something else or does it ask you for a specific document several times ? What other documents should you provide to the casino ? 

Anyway, I saw that you have opened a complaint, so if it continues like this, our team will try to help you. 

Hi

please note this casino had closed my accounts after I won more than USD 6000 and this is not a and I need my money ASAP

Hello,

I honestly do not know where I should begin. We are currently unaware of the reasons behind the casino closing your account, so could you please provide more details so we can discuss this further?

Hi

they had informed due to the management team it was closed and no evidence provided and they had given some terms and conditions which I was asked to provide some evidence but nothing given

Hi! Aha! It seems to be in accordance with the management's decision - end of the line.

Can you kindly share the statement? Are you certain there was no specific mention of a rule? You know, proofs are not as common as one may think, but terms breached should be stated.

I really can’t remember and I was asking the evidence and they can’t simply close the account after wining

Could you please clarify how the casino informed you? Did you receive an email, for example? Can you find it to provide a screenshot here, please?

In my opinion, knowing the reasons is the key to finding the best approach.

Hi

i really can’t remember coz they sent me lot of clauses