Betlabel Casino – generell diskussion (sida 3)

Jag vet inte, men det är okej för mig. Efter en lång tid tjänade jag ungefär 200 där, efter 200 minus var det 300, klockan halv ett på morgonen lade jag in order och klockan 9:00 på morgonen var det på kontot eller kontona, det är min erfarenhet.

Hej, jag är glad att du åtminstone hade en bra upplevelse. Ibland kan det också bero på att man inte tog ut ett större belopp. Det var det första som dök upp i mitt huvud.

Hur som helst, så länge du kände dig bra på casinot och allt var som det skulle vara, så är det det viktigaste.

Vilka spel har du spelat som du lyckats vinna? 🙂

Hej allihopa, var väldigt försiktiga med den här sidan och jag råder er att antingen sluta delta eller att inte registrera er. Jag vann en större summa på 3800 leva, vilket för en bettingsajt inte är ett problem, enligt min mening. De försenade min betalning i mer än en månad, som om det inte vore en säkerhetsavdelning, de ville ha en selfie med mitt ID och bankkort, dokument för betalda räkningar, selfies med posten, de gjorde mig bara galen. Och du kan inte invända mot dem, eftersom de inte uppger någon adress till huvudkontoret, och deras spellicens är utfärdad från ön Curaçao - Sydamerika, gå och leta upp dem 🙂 Hristo Hristov/Sofia/Bulgarien

Hi, do you still have money in your gaming account? Did they refuse to accept or approve your documents, or was there a problem with them?

Does this concern your sports betting case?

Please let me know.

Bluffcasino, falska bonusar. Jag spelade för mer än 50 000 hos dem och fick totalt kanske 150 euro i bonusar, vilket verkar helt löjligt för mig. De svarar inte snabbt på e-postmeddelanden och de har inte ens en giltig licens.

Hey, that must have been a truly unpleasant experience; losing hurts, right? In any case, this is fresh case unproven by time, that always poses a risk.

In any case, based on our finding, the casino is licensed, but not for your country—good detail. Thanks.

Would you perhaps say you were luckier in AAMS licensed casinos? I'm curious.

Greetings to the forum!

I've registered and deposited money in my BetLabel account. But when I try to place a bet an error message appears, saying: "The stake amount in this currency is equal to 0". It doesn't matter if it's a casino slot game or a sports event. The result is always this error message.

Do I have to fulfill my personal info first in order to play?

Also I can't withdraw either. A message comes up saying that I must fill in all mandatory fields in my profile to withdraw.

I asked the casino (BetLabel) chat and you can see the answers in the screenshots, below.

Has anyone faced this situation with this casino? If yes what did you do to resolve it?

Thanks in advance for your replies.

Hello, that's truly inconvenient. One would say that the casino does not want to provide its services to you anymore, which appears to be accepted from your side, so no problem there, I reckon.

But I understand it's frustrating when money cannot be withdrawn easily. Has this conversation progressed further? I spot the guy also asked you for some screenshots. Any updates on the matter, maybe?

Hello Radka!

The casino doesn't want to provide its services from the start, not "anymore". It's not that I was able to play and then suddenly I could not. From the start I registered, I deposited just fine (without having to fill my personal info) and when I tried to place my first slot bet the error message appeared: "The stake amount in this currency is equal to 0". I tried to other bet types (like sports bets), still the same message.

The fact that the casino does not want to provide its services to me it's not that it is accepted from my side. If there is a way to resolve this and be able to play there I'll be glad. But if not, at least to get my deposit back.

And this is my inquiry: The fact I cannot play has something to do for not filling the mandatory fields in my account profile? Because it's the reason for not letting me withdraw my deposited funds. And here's the contradiction, as I mentioned earlier: They allowed me to deposit just fine, without having to fill my personal info.

I also think that the operators are instructed, by the casino management, to give general answers and they don't fully know how the casino site works. This makes me suspect that the issue for not being able to play has something to do with my profile info not getting fulfilled. But I'm not sure..

That's why I asked if anyone else that played there knows anything about the matter.

The screenshot that the operator asked is the 3rd one I also uploaded here (in my previous post). She (the operator) wanted to see what error I get when I try to withdraw my deposit - another "proof" that makes me think the operators don't fully know how the casino site works..

I'm skeptical about giving my personal info in a casino that I won't possibly be able to play.

What do you think I should do?

Okay, thank you for this perfect description of the events.

If I may speculate a bit, the casino perhaps didn't ever think about what coincidence such quick registration might represent in reality.

Usually, account registration and deposits are voluntary actions that are not related to each other. Unless the registration form does not match the actual form that the casino requires to be fully filled in order to let you play.

I can imagine the chat operator could truly miss the point and thus wanted to see the error. It could be a truly messed-up platform setup, and honestly, chat supporters are not usually casino tech guys.

Just to be sure, does this problem occur even after the account details are fully filed? Did you try?

Also, what about your country and currency? Are both allowed, maybe?

Now that I'm thinking about it, another thing comes up: since you registered with sort of a quick registration, the system could be automatically preventing you from any action because, in its logic, those missing details are equal to unsupported country and currency.

What do you think?

My country is Greece an my currency is € (euro). They accept players from my jurisdiction. And I've deposited in € (euro) just fine.

I agree that maybe the system could be automatically preventing me from any action because, in its logic, those missing details are equal to unsupported country and currency.

So, I'm thinking to give it a try, by fulfilling my profile and see what happens. I'll let you know.

I see there are no problems with country restrictions, which I consider good news.

I'll be here hoping it gets resolved and crossing my fingers in the meantime.

Håll er borta!! För en vecka sedan sköt de upp mitt spel och gav mig pengarna tillbaka på mindre än 2 timmar! Idag har det gått 5 timmar och jag kan inte se någonting. De svarar inte på e-postmeddelanden och supportchatten är blockerad!!

Spela det inte och anmäl det till Monopol!

Hmm, that's quite an unpleasant situation. Have you tried live chat if they're not replying to your email? It might be a good idea to find out why this is happening. Still haven't received the money?

Hej, jag har redan skrivit till supporten flera gånger och via e-post, jag skrev också till dem om att avsluta kontot, på grund av spelproblem, de annonserar ett casino i Tjeckien, men de kommunicerar inte på tjeckiska, så jag försöker skriva på tyska, men de svarar inte alls på e-post, på grund av detta förlorade jag mer pengar igen, de måste respektera spelarskyddet när jag vill avsluta mitt konto så att jag inte förlorar mer pengar, riktigt dålig kommunikation, detta casino borde inte ens ha en licens i Tjeckien om de inte kommunicerar alls på språket i det land där de marknadsför casinot!!!

Hi, it's definitely not pleasant when a casino doesn't protect its players. So, did you try both email and live chat, and did no one respond regarding closing your account? Did you mention in those emails that you have a gambling problem?

If so, then I would recommend opening a complaint with us. Since we have a casino like Fresh, it would probably be a good idea to get some feedback and see if the casino responds.

What do you think?

If your answer is yes, here is the link.