2 år sedan
Om du vill diskutera något relaterat till Betiro Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
I registered on this scam site, made 1 bet and was asked for verification, I immediately sent all the photos and my account was blocked for fake documents, although the documents are real! And now they don't even want to refund my deposit! They stole all my money.....
Hi, in this case I would probably recommend lodging a complaint if you think that everything was fine on your side and all the documents are fine and not fake. Have you been able to verify with any other casinos ? I'm trying to find out why someone would use fake documents or modify something, but our team will investigate if you file a complaint so go ahead.
If you have something new, let us know.
I can see that you have filed a complaint here with our team, where Veronika is actually waiting for some answers from you. Could you provide those as soon as possible so they can move forward with your case, please? Hopefully, they will be able to help you out. Whenever you have any updates, please let us know.
Hello,
Initially, I deposited 5000 USDT into my Betiro account. After losing this balance, I added another 10,000 USDT. When my account balance reached 21,000 USDT, I attempted to withdraw 1000 USDT. However, I was surprised to discover a daily withdrawal limit of only $500, which I find to be quite unreasonable.
Your current rules clearly state a monthly withdrawal limit of 50,000 Euros. With the imposed daily limit, it would take me nearly two months to withdraw my balance, assuming withdrawals are processed consistently.
I respectfully request a review and adjustment of these limits to facilitate a more reasonable withdrawal process.
Additionally, I completed the KYC verification immediately upon registering on the site. This is not an issue related to a delay in payment. The issue is that the site seems to be intentionally trying to make the payment impossible, dragging out the process and avoiding the payment. This behavior appears to be in bad faith.
Thank you for your attention to this matter.
I have read your case and I can see that it will probably not be so easy to get the money out if this limit is applied. 500€ per day is quite low and therefore I would certainly want it to be higher if I were you. Have you tried writing to support to see if it could be reconsidered and therefore if it could be increased ?
Also, when you made your withdrawal, how long have you been waiting for it ? I saw that you have also opened a complaint and if you don't get a withdrawal, our team will try to intervene and help you.
If you have an update, let me know how the situation has improved or how you are doing.
They allow daily withdrawals of 500 euros. There was an error in the complaint regarding the currency and amount. My balance is $62,000. If everything goes well, it will take me 6 months to withdraw this money. Do you think this is fair?
Although I don't think that's the best solution, but as I asked, did you try to inquire if it would be possible to increase this limit somehow ? It seems pretty stupid to me to withdraw for that long.
Anyway, if there is some mistake in the disputed amount in the complaint, the best thing to do is to mention it and tell them to fix it right in the thread.
This is quite a messy situation so I don't envy you and hopefully there will be a more satisfactory solution.
Hej, jag registrerade mig på Betiro Casino för länge sedan eftersom det har ett högt betyg och den här sidan anses vara ärlig.
Men jag kan inte göra en insättning via USDT på väldigt länge, jag kan bifoga en skärmdump av felet, men den här funktionen tillhandahålls inte i diskussionerna här.
systemet skriver följande:
Din betalning har avvisats. Kontrollera dina uppgifter och försök igen, eller kontakta supporten.
i supportchatten finns det absolut värdelösa svar, i stil med att prova en annan metod.
Snälla berätta för mig vad jag ska göra, kanske någon här kan hjälpa mig?
Hi, I'm sorry you're having a problem with the deposit. The only thing they recommended is to try another method? Whether you tried it or not, the casino should know what to do in such situations.
As for the screenshot, you can normally add it to the reply, or to the text field.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
En plattform skapad för att visa upp alla våra åtgärder som syftar till att förverkliga visionen om en säkrare och mer transparent spelindustri online.
Ett ambitiöst projekt vars mål är att hylla de bästa och mest ansvarsfulla företagen inom iGaming och ge dem det erkännande de förtjänar.
Casino.guru är en oberoende källa till information om onlinecasinon och onlinecasinospel, som inte kontrolleras av någon speloperatör eller några andra institutioner. Alla våra recensioner och guider skapas med största objektivitet och ärlighet, efter bästa kännedom och bedömning av medlemmarna i vårt oberoende expertteam. De är emellertid endast avsedda som informationsunderlag och ska varken tolkas som, eller anses vara, rådgivning i juridisk mening. Du ska alltid själv säkerställa att du uppfyller alla rättsliga skyldigheter innan du spelar på ett utvalt casino.
Kontrollera din inkorg och klicka på länken vi har skickat till:
youremail@gmail.com
Länken är giltig i 72 timmar.
Kontrollera mappen för "Skräppost" eller "Kampanjer" eller klicka på knappen nedan.
Bekräftelsemeddelandet har skickats igen.
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.