BetAdrian Casino – generell diskussion

Om du vill diskutera något relaterat till BetAdrian Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Hello,

I will check your complaint as soon as it's been reviewed and visible to the public.

In the meantime, would you mind sharing more details about what has happened, please?

Hello,

this is kind of a story. 🙁 Thank you for sharing.

A good example of how the customer should never be approached.

Is this issue related to sports betting, please? Normally, I would encourage you to submit a complaint, sadly we only deal with casino games, so I'd like to be sure about it first.

Well, it may be related, to our warning:

It seems you missed my question: Is this issue related to sports betting only, please?

Oh, I'm sorry to hear this, I wish I could help you.

Hello hitt89,

thank you for your tip! I'll forward it to our Data Team ad we shall see what score this site gets.

Good to know!

Well, we're constantly working on the best way how to deal with such reviews. What we value the most is to keep all reviews intacted from the casino's "compensations", we want them to be genuine, hence I put quite an effort into checking Casino Guru user reviews daily.

It's always good to be one step ahead😀.

Today made something wich i didn't expect. betadrian has a new ownership and they returned me my balance of my account (about 1023€) and opened again my account. As i checked they have real licence now. I asked to them to returned me and the rest 1300€ which was in pending withdrawal wich i never received. They said that they checked if i its true (it is true previus scammers never paid me) but all this signs show that betadrian for me is being trustful bookmaker. I hope they return me and the rest money.

Det är förståeligt att du skulle vilja få tillbaka de €1300 som väntade på uttag och som du aldrig fick, med tanke på den tidigare situationen där bedragare inte följde betalningar. Det är bra om företaget är villig att titta på den här situationen och hantera den på ett lämpligt sätt.

Se till att du upprätthåller tydlig och dokumenterad kommunikation med ansvarig Betadrians support eller team. Detta kan innebära att du föra register över alla konversationer, e-postmeddelanden eller meddelanden som utbyts, i fall du behöver dem för framtida referens.

Kom dock alltid ihåg att spela ansvarsfullt och inte investera mer pengar än du är villig att förlora. Även om den nuvarande situationen med Betadrian ser positiv ut kan spelbranschen vara volatil och det är viktigt att vara försiktig när du hanterar dina pengar.

All good news. I'm glad you got one withdrawal and hopefully the second one will be just as successful. 

I also saw that you have reopened your complaint based on this situation and we will see where your case goes from here. 

Anyway, If anything changes again, don't hesitate to let us know.

I hope everything will turn out well.