Bagh Casino – generell diskussion

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Subject: Urgent Assistance Required: Account Locked Despite Successful KYC (Affiliate ID: kobita1992)

Dear Daniel,

I am writing to you directly as a dedicated affiliate partner and a regular user of your platform. My affiliate ID is kobita1992.

I recently received my commission on my account (01715780436) and played 'Crazy Time', where my current balance stands at 45,200+ BDT. However, I have encountered a significant issue—my account has been locked, even though my live KYC verification was 100% successful and approved.

As a Senior Product Manager, I believe you understand the importance of trust and seamless experience for both partners and players. I am fully committed to the platform's rules and apologize for any unintentional oversights on my part.

I kindly request you to look into my case personally and help unlock my account so I can continue our partnership and enjoy the platform.

Account Details for your reference:

Player ID: 01715780436

Name: Kobita Rani Bormon

Email: dk.kobitarany@gmail.com

I look forward to your positive intervention.

Best Regards,

Kobita Rani Bormon 

Affiliate Partner (ID: kobita1992)

Hi, I'm sorry to hear that the casino blocked your account. Do you know why that happened? 

Also, if you're an affiliate with the casino, we don't handle deals with them, so I'm not sure if we'll be able to help in this case. 

But try telling me a little more about it.

Regarding the rejection of my review for Bagh Casino - Player ID: 01715780436

Dear Casino Guru Team,

Thank you for your response. I am writing to clarify my situation regarding the rejection of my review for Bagh Casino (Player ID: 01715780436).

I understand that my recent complaint was closed, but I would like to emphasize that my experience with the casino has been very distressing. Regarding my account, I used it both for placing bets and for receiving my weekly affiliate partner commissions. I was not aware that this dual use would lead to a permanent block of my account and the seizure of my funds.

I shared my review based on my genuine experience as a user who has lost access to their funds and account without a clear prior warning about this specific policy. I kindly request you to reconsider my review so other players can be aware of how the casino handles such accounts.

Thank you for your time and understanding.

Best regards,

Kobita Rani Bormon

Hi, I understand your situation and what you’ve described. Lack of knowledge isn’t always an excuse, and you should always be aware of the rules that apply to you as an affiliate at the casino.

As for the review, it won’t be approved because a complaint was filed against it and that complaint was rejected; therefore, the decision to reject the review was correct. However, the posts you’ve written here will serve as a warning. Players notice these things too, perhaps even more so than reviews. These posts will not be deleted because, as you said, you’ve had an experience and it’s your experience.

Nevertheless, it’s unfair for the casino to receive a bad user review if we cannot or do not know how to resolve your case, and we actually do not address deals between affiliates and casinos in complaints and the casino shouldn’t receive a bad review for that.

I hope we understand each other.