I am glad that the two payments from the casino went through without problems.
As for the one that is still owed to you, how long has it been going on ?
Additionally, rejected withdrawal was why ? Did the casino have a reason ?
Yup. Other Casino is a major hassle. We are going on 3 weeks now. Every single day there is a Live chat discussion. Which we ALL know how pleasant those are. Today, AGAIN, I was told my wallet address wasnt correct and NOW thats why I STILL sit and wait.
OTHERS, SAME Sister/partner Casinos have long paid me several times over.
May be opening a complaint on Monday. Giving them that long...that will be officially 3 weeks since I put the withdraw request in.
I guess we didn't quite understand each other. We are still waiting for our investigation and our reply, so it means that when you open your complaint, it says "Waiting for Casino Guru to reply" in the blue box on the top right. If we were waiting for a response from the casino, you would see it again in the blue box. 🙂
As for the casino you're talking about, Petronela is trying to find out as much as she can about the situation and we'll see where it goes. When she has everything she needs, I believe she will try to contact the casino. In the meantime, we have to be patient.
However, it would also be good to differentiate between casinos and therefore if you have a problem with a particular one, keep the conversation mainly in the official casino thread: https://casino.guru/forum/casinos/slots-garden-casino---general-discussion
Would that be possible ?
Hi, I would like an opinion from you guys - I am playing in a casino and I have the feeling that they turn down the algorithm occasionally - it is very odd that some days you get normal amounts of free spins in almost every game you play - sometimes after 50+ spins sometimes it takes more - but at least you get them regularly - at other days - same spinning amount same games - nothing for days and days - is that normal or is it really that they turn down algorithm maybe regarding of the number of players or if there are too many winnings? It is not only at one game it is at all the games I am regularly playing over and over. Maybe it is only that specific casino idk.
Hi, I think it would always be good to have some proof for such considerations, because without it it is always just some guesswork. Anyway, which casino is it in which you have such a feeling ?
I also don't think it's something that would be totally unusual and I don't think that would turn down an algorithm. If a casino did that, I don't think you would get free spins or very little since they could adjust it.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
En plattform skapad för att visa upp alla våra åtgärder som syftar till att förverkliga visionen om en säkrare och mer transparent spelindustri online.
Ett ambitiöst projekt vars mål är att hylla de bästa och mest ansvarsfulla företagen inom iGaming och ge dem det erkännande de förtjänar.
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