7GOLD Casino – generell diskussion

Om du vill diskutera något relaterat till 7GOLD Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Skuggigt kasino...

Jag skickade dokument för verifiering för en vecka sedan och har fortfarande inte fått något svar. Och utan verifiering kan du inte ens göra en begäran om uttag av pengar.

Det här är väldigt långt och det är inte känt hur länge det kommer att pågå och nu har jag stora tvivel på casinots integritet.

För nu kan jag säga en sak: Jag rekommenderar inte detta casino, det ser ut som en bluff

Hi, since the casino is fresh, we don't have much experience from players. 

Of course, if you haven't heard from anyone for a week, that's quite worrying. None of your documents have been rejected or approved? If it takes another week, by all means let us know and we will try to help you if possible. 

I'll be waiting.

Ingen har svarat mig på 8 dagar, så jag vet inte om det blev godkänt eller avslagit. De ber om ursäkt i chatten för förseningen, men ingenting har förändrats. Verifieringen tar upp till 5 arbetsdagar - mer än 5 arbetsdagar har redan gått.

Hmm I clearly understand how it is. I would say that you know the 14 day period from our side and if nothing changes and you don't have any relevant update, let us know and we will try to help. But for now I would wait for a while.

What do you think?

till slut ordnade vi verifieringen för länge sedan och jag har redan fått tillbaka pengarna

i princip fungerar stödet

medel tas ut

så jag tror att det är ett bra alternativ för spelet

Well, that's good news. All sorted and that's how it should be in every casino I would say. How long does it take to make a withdrawal?🤔

uttag görs på tisdagar och fredagar, vilket i allmänhet går ganska snabbt

I'm glad you're happy with your choice. Is there anything in the casino that you could improve? 🤔

Jo, kanske bara så att nya slots dyker upp snabbare

Och allt är perfekt för mig

Jag fick min nästa betalning idag (även om jag väntade mig den i fredags), vilket gjorde mig väldigt glad

Sammantaget kommer jag definitivt att fortsätta spela på detta casino, jag gillar verkligen slotutbetalningarna och kampanjerna.

This is something that doesn't seem like something a player would praise a casino for, but I'll be happy if it stays that way for as long as possible. 

If you'd like to share something later, feel free to do so. 

Hi need some help so I won on 7 gold casino I sent all verification info in and made a deposit via bank transfer I sent all photo ID bank statements a it has the transaction from my bank to my game account. I got a email asking for proof off deposit but the transaction is clearly on my bank statement so they can see it was from my bank. So I highlighted it for them and sent them a screen shot of the fast payment transaction but yet they have not even got back to me with an update. I got told the person in verification is new to the company but it seems I get different story’s each day why my account has not been verified yet and this means I can’t even make my withdrawal. Seems very easy to deposit but very hard to get my winnings can anyone help

Hi, to get the money you will probably have to be patient and wait until the verification process is successful. 

But how long has it been going on? I know it's probably not optimal for you and you would like it to be quicker, but you probably can't control it.

So let me know how it is and we'll see if we can help.

Thank you it’s frustrating as I sent all the documents they needed but yet email asking for me for the same thing my bank statement showed the transaction from my account to the game account they already had that so why ask for it again that’s literally the only document they asked for since then nothing.

Like now I’m in live chat and not even willing to help lol

I understand that this is frustrating.

The best thing would be for the casino to tell you exactly what the document is supposed to contain, or what they have a problem with what you sent. 

However, if you can't get through the process, we'll try to help.

They sent a email asking for proof of deposit from my bank account but I already sent that with the first documents. Then iv sent it again been highlighted. That’s all that they asked for the rest of my ID they passed

Well, try to wait and see what happens with this document. If they don't reject it, then maybe they are still checking it. If they reject it, I'd obviously want to know why. If you don't get anything then we'll try to help you.

Ok thank you I’ll keep you posted

You are welcome.

Will wait for your news, hopefully positive! 🙂