5Bonuses Casino – generell diskussion

Om du vill diskutera något relaterat till 5Bonuses Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

How to make a complaint regarding this casino with their license authority?

Hi, I'm afraid I'm not going to please you with my answer, but so far we don't seem to have found any contact to this licensing authority. In fact, no one has contacted us where we have tried to write, so I have a feeling that there is not much you can do with this authority. 

Anyway, what's your problem ? 

Till spelmyndigheten. Väl mottagna och anonyma hälsningar GM

Hej alla, jag är ny på Guru Board.

Och precis som du vann jag 300 euro på (5bonus) Casino. I 10 dagar har jag fått veta att utbetalningen kommer snart, men ingenting, nada, jag kommer.

Vi har funderat noga på vad vi skulle kunna göra och har undersökt och har hittat denna information: operatören av detta kasino är (Nitrospins Casino licensierat i Curacao) systercasinot Betsolino och 5Bonuses Casino är licensierade i Costa Rica och regleras påstås av Khanawake Gaming Provision. Jag tror att de två casinona endast används som täckmantel så att inga pengar betalas ut.

Eftersom i Costa Rica licensen inte är seriös och övervakas väl jag har investerat 25 euro finns det en ( spelmyndighet i de länder där du kan rapportera detta) och snart försvinner från den tyska marknaden. Och jagas av dem. Lycka till allihopa

Hi, I'm sorry you're in this situation. Did the casino also tell you why you haven't received your money yet ? Did the casino ask you to verify ?

As far as the license is concerned, you are right, Costa Rica is not one of the better ones, so it would probably be difficult if you contacted them about the whole situation.

Anyway, I saw that you filed a complaint so I wonder how it will turn out.

If you have anything new definitely let me know.

Hey, I noticed your review says this casino is licensed in Costa Rica, but from my experience, they don’t actually have that license. When I asked them for details, they promised to send them via email but never followed through. Can you provide proof that they have the Costa Rica license? Otherwise, it’d be good to mention that they might be operating without a license.

Ditt foto som annonserar med Costa Rica-licens

I have been telling this to Casino guru for months, no reaction.

Hi, I've had it checked again. I can see the validator as well as another player sent it, but I can't click on it. However, it is possible that it can be verified some other way, so I asked about it and will let you know if I find out more. I've already been told once that they have this license so we'll see.

Hej killar 5bonuses Casino är inte längre tillgängligt i Tyskland systercasino till betsolino .och jag tror att betsolino kommer att få samma öde ciao

Synd att de 300 euro som vunnits är borta

I will inform our data team regarding this. They will check it out and change it in the review of the casino if it's so.

Thank you, and I am sorry about the outcome here.