321CryptoCasino – generell diskussion

Om du vill diskutera något relaterat till 321CryptoCasino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Good morning

Hope you are well

I have had issue with 321cryptocasino.com. I searched best crypto casino and find in your site 321cryptocasino with good reputation and except uk players. Well I registered account with them and deposits twice. I have put my uk address phone number etc.. everything was OK until yesterday, I couldn't login to my account which uk not allowed to login or registered. I have contacted customer service and explain everything but they are refusing to paying me my deposits back. They are not allowed uk customer for over months but in your website says they are except uk players. Can you please contact them or help me with my refund. My username Erhan88

Best Regards

Erhan Sucin

Hi, I'm sorry to hear that. Regarding the restricted countries - we always use the information that we find on the casino's website. We update our review every year, but it's highly possible that they updated their terms and conditions, but we didn't update the review since then. I can see the last update was done in December 2020.

Anyway, I suggest you to submit a complaint regarding this. You can do it here: https://casino.guru/complaints/create

Hi Daniel

Hope you are well

I already made official complaint regarding this.

Best Regards

Erhan Sucin

Alright, I hope we'll be able to help 🙂

Kan inte logga in och jag frågade kundtjänst om jag har ett konto på casinot och de svarar inte och det står att du måste betala om du inte loggar in.

Jag är inte ens säker på om jag har ett konto längre.

Är kasinot fortfarande öppet?

The website works for me. You definitely don't have to pay anything if you don't log in to a casino. Do you still have some balance in the casino?

Hej, jag tror jag har registrerat mig...

Men måste jag betala något om jag har registrerat mig men inte loggat in.

Och aldrig betalat något!

Vet du att?

Hello there.

I wouldn't say you must deposit because you registered in the casino. Just make a note to make sure you will not create multiple accounts in the future when you're ready to deposit.🙏

If I miss the point, however, let me know.

Jag ville veta om du måste betala något om du inte loggar in.

För det står: De vilande kontona måste betala något.

Supporten svarar inte och jag är inte säker på om jag skapat ett konto.

Now I understand your concern!

So, it's about the warning, well it says: "This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months)."

Since you have not deposited in the casino yet, this rule does not apply to you, because there is NO active balance in your casino account. Don't worry.

This rule only concerns players with dormant accounts with an active balance.

Basically, to avoid that you should always stop playing in the casino when all has been withdrawn or lost to avoid fees. Is it better now? 🙂

To make sure, I would check your email box to find the confirmation email. Once it's there, saying something like "you are now registered or welcome" I'd say the process was completed.

If you're unsure, let me know.

Jag hittar inget e-postmeddelande längre, men mitt användarnamn är xMichaelx och jag har försökt logga in, men jag kan inte logga in med ett nytt lösenord heller.

Jag har absolut inte satt in något där, oroa dig inte längre

Jag är så tacksam för att du hjälpte mig.

Great, so there is nothing to be concerned about, I'd say. 🙂

Happy to help!

If you ever struggle again, come here and ask✨

Hej Radka! De har raderat mitt konto helt, måste jag betala något?

Hello there!

I guess the situation is still the same, isn't it? If you have never made a deposit and the account has been deleted, I wouldn't worry. 🙂

May I know what makes you so concerned? Maybe I can be more helpful after all.

Nej, jag har aldrig satt in något på detta casino!

Vad betyder det här?