I was playing for a few days and won approximately $3000.00. I was awarded 100 free spins as I met a new level. I won 30.00 . I went to withdraw after playing for a bit and noticed I had 2200.00 and 680.00 bonus funds. Every spin was deducted from my balance and winnings to my bonus. Now they say I have to bet 1800.00 before I Cash out. This seems so wrong. What can I do? I basically lost all my money over a 30.00 bonus.
Hi there!
To be completely honest, I believe that we would need to know the precise terms of the bonus as well as the precise time it was activated. Of course, those bonus spins release a specific wagering requirement.
Would it be possible for you to provide the complete explanation of the support as well as the related bonus terms? Feel fre to add a screenshot.
I detest speculating when it comes to actual money...
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
