Bonusar frystes av Captain Cook/Casino Rewards

Är det någon annan som har erfarenhet? När jag började fråga om bonusar blockerade de till och med mig från kundtjänst 😀

Hello velli2, bonuses are fully controlled by the casino and therefore it is up to the casino who gets the bonus and who doesn't. Bonuses are a great marketing tool paid by the casino and it is also a great marketing strategy for attracting new players and it is a powerful tool simply because such casinos mainly focus on getting new players in. Let me ask you after how long time, since you have registered in casino, you start asking for the bonus? 🙂 And in how many cases has it already happened to you? Thank you

Har varit kund hos casinot i många år. Kanske till och med 10 år. De har ett VIP bonussystem där du får poäng genom att spela. Den här veckan har också skickat många insättningsbonuserbjudanden. Självklart reagerar jag inte på dem längre, och jag spelar inte på det casinot

Hello, ok, thank you. Ten years is quite long time, indeed. It means there were not much problems during past years up to now, right? I would be curious after how long time they activate it again if we speaking about live chat. And where do you play now btw?

De kommer inte ens prata med mig längre 😀 Idag spelar jag paf.com (ger aldrig insättningsbonusar, men riktigt pålitliga och snabba betalningar) och caxino.com (ibland problem med kontobekräftelser)

You mentioned you started asking about bonuses, but how often did you ask for the bonuses? Some players come to ask for bonuses couple times a day and when they're declined, they may use some abusive language towards the customer support. I can imagine that could get you banned, otherwise, it doesn't make much sense.

Jag har inte bett om bonusar. Jag har bara använt de erbjudanden som har skickats till mig. Jag har försökt begära att få använda de bonusar jag har tjänat in

Hello, I decided to join the conversation too 🙂

So, what did you mean by the first post you posted in this thread? I just found it hard to realize how you know that you have already earned any bonuses. Are we talking about a loyalty program maybe?

Anyway, can you, on the other hand, recommend a casino that meets your expectations, please?

Casinot ger poäng för att spela och de ska kunna omvandlas till pengar. Samtidigt som de skickar insättningsbonuserbjudanden går dessa till samma poängkonto. Där har jag nu €117 i bonuspengar i förskott, som de vägrar ge mig

Oh, I see now. But those are still bonus points - bonus money, right?

Stay away from those casinos

Do you have bad experience with these casinos?

Yes. They were good years ago, not anymore

Care to explain what seems to go wrong over the years? I'm sure we could use more details.