In all honesty, I would be more likely to explore the CMA - I’m not so familiar with the UKGC in terms of raising complaints - I am currently reading around the CMA and other authorities
https://www.gov.uk/government/organisations/competition-and-markets-authority
Oooh look what I just found:
https://www.gamblingcommission.gov.uk/forms/contact-centre/form
It’s bizarre because it says do not use to send a complaint but then you see the options and you are like 😳 😂
I watched the Youtube video today about problem gambling etc, it was mentioned that UK gambling regulations are one of the toughest ones, well really? So how come all these companies navigate around it? I rang the Gambling Commission to report serious breaches and I had a number directly me to speak with voicemail, monitored 24.7.
Casinos outside of the UK do not come under the UKGC, as you know. However, UK players who have registered with Gamstop are still not protected because many non-UK casinos, who have not registered with Gamstop, allow players from the UK to register but of course this leaves the already vulnerable even more vulnerable.
I’m not saying all non-UK casinos are a problem but the rogue and unscrupulous ones without genuine licenses or even those with one are somehow slipping through the net and can only be concluded as unsafe.
This is why I have embarked upon a mission to filter out those who are so obviously not playing fair.
I am encouraged by the reforms underway with the Curaçao Licensing and will be watching closely those who are due to renew their licenses in January 2024 👀
The operators will now have to address many of the things the UKGC already has in place. The biggest thing for me will be to see casinos who hold a Curaçao License being directly answerable to the Government.
I actually came across 1 casino not licensed and not even holding a Curacoe license as genuine, they do not actually treat players like for instance, Mystake does.
Besides Mystake and its sister sites are definitely not playing fairly, they do not follow their terms and conditions. I played in a casino with NO LICENSE- at all, none, zero. Their games do not glitch balances do not disappear, money does not vanish, withdrawals are instant, and winnings do not vanish. They do not accept visa or MasterCard with hundreds of bogus names, they just accept crypto!
Absolutely 💯
Mystake angers me because clearly they offer free spins for good reviews, as can be seen in my posts, and that is something I am focusing on at the moment for the simple reason the vulnerable see what they want to see, positive reviews.
I want to encourage people to first look at one star reviews and stop solely focusing on five star reviews!
Have a look at the rating on them here, it is high! This is impossible, as mentioned before I played in this casino and in a casino with NO license anywhere, just crypto casino. It is 100 times better than this one, super fast withdrawals not like mistake will hold it for 3 days and prey you lose it all. Also, if you check the reviews on all of them and the sister site Goldenbet, people are complaining about vanishing money from accounts. It happened to me so many times, that I lost the count. How is this fair?
Hya Radka,
I hope you are well. I am confused as well as it sounded almost like I am trying to promote the casino. I am not and will never do, as per the reasons above!
But no worries, I understand your position.
So the important thing is that we understand each other. I wasn't referring to you promoting any casinos, I just meant that when you talk about another casino it shouldn't be in a thread where it doesn't belong. Of course, I think you understood it without any problems, so no worries. 🙂
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
