ForumAllmän diskussion om spelandeRoletto Casino wont verify me to withdraw winning

Roletto Casino wont verify me to withdraw winning

2 år sedan av kyleuk
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3054 visningar 10 svar |
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2 år sedan

I deposit with rolletto casino everything good by when it time to with I have to verify.i sent over 50 emails but they won't verify. E

kyleuk
2 år sedan

Hello, is it this Rolletto Casino, please?

Do you want to say that the casino has not started with verification yet? Or rather that verification was not successful, please?

2 år sedan

Hi my account is now verified however now they won't release my funds because they say there is a an active bonus on my account. I didn't win my bet off Casino I deposit £20 and won off sports betting but they don't want to pay out they trying all the tricks possible. I even try to meet the requirements for the bonus by wagering £1 on the casino 20 times but they are set on stealing my money.






Ändrad av författare 2 år sedan
2 år sedan

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kyleuk
2 år sedan

So they want you to complete the wagering requirement for some active bonus, correct? Have you accepted any bonus? It seems this would need a further check, and I would also advise to contact our Complaint Team and inform them about completed verification: https://casino.guru/rolletto-casino-player-s-struggling-to-complete-the-1


2 år sedan

They say they will keep all my winnings because of £1 bonus that I didn't even ask for. I must wagered all of the money in my account on Casino I only join the website to do sports betting.

kyleuk
2 år sedan

I see, please inform the complaint team, they need to know.

kyleuk
2 år sedan

I feel like if you received the casino bonus, but you don't play casino games, then the casino should be able to cancel the bonus they added to your account.

2 år sedan

Yeah I couldn't get out of it I end up playing the bonus next is about seeing when and if my withdrawal will be processed. They take 5 days to verify everything

kyleuk
2 år sedan

OK, then I hope they won't come up with the thing that you breached some rules while playing with the bonus...

kyleuk
2 år sedan

Hello, the complaint needs your attention, please: https://casino.guru/rolletto-casino-player-s-struggling-to-complete-the-1

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