I am a player from Romania and I would like to file a complaint against LiveGame148 regarding approximately €2,300 in missing funds from my casino account.
My account balance reached approximately €2,500. At some point, approximately €2,300 disappeared from my balance, leaving me with only approximately €200.
I do not understand how this amount was deducted, and I do not recognize any bets, game rounds, transactions or other activity that would explain the disappearance of these funds.
I have already contacted LiveGame148 customer support by email and asked them to investigate the situation. I also requested my complete account and gaming history, including all bets, game rounds, transactions, balance changes, deductions and transaction IDs.
So far, I have not received a satisfactory explanation regarding where the €2,300 went.
I believe there may have been a technical problem or an unexplained balance adjustment on my account. I would like Casino Guru to help me investigate this matter and mediate with LiveGame148.
I can provide screenshots showing my account balance, as well as copies of my communication with LiveGame148 support and any other information required.
Amount disputed: €2,300
Thank you for your assistance.
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