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Pensionstider

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1 månad sedan
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1 månad sedan

Jag tycker att uttagstiderna, såväl som verifieringskraven, är löjligt långa jämfört med de insättningar vi gör. För att sätta in pengar ber de inte om någonting alls, bara att du har pengar på kontot. Vi kan sätta in pengar med en grannes kort utan problem, men att begära ett uttag är plågsamt. De flesta ger upp att få sina pengar på grund av väntetiden. Vad tycker vi om de här killarna?

Automatiskt översatt:
josemanuelmartinez
1 månad sedan

Hi, I think that in some cases, both of these processes are unnecessarily lengthy.

In any case, sometimes casinos do this on purpose, other times it is justified. If verification is performed, the player cannot withdraw money. It is then up to the casino when to start it and whether to request all documents at once or step by step. 

When it comes to withdrawals, it mostly depends on the payment method, verification, whether the casino uses a third-party payment provider, or whether you are playing with a bonus, for example, and it is necessary to check the gameplay and so on. 

However, it is always important to remember that you need to be patient. I have seen many players who can hardly wait even a day.

So what is a long wait for you? 

1 månad sedan

För mig innebär en lång väntetid att det bara tar 15 eller 20 sekunder att göra en insättning, men för att den ska accepteras, eller låt oss säga godkännas, tar det minst 3 dagar, förutsatt att det är arbetsdagar. Om du råkar vinna på en fredagskväll, tänk dig hur många dagar du måste vänta på dina vinster. Det är ohållbart för någon spelare; frustrationen överväger vinsterna, särskilt i mitt fall, eftersom jag anser mig vara spelberoende. Som tur är har jag möjlighet att spela när jag vill, men uttagssystemet gör mig rasande, och jag tycker att det är orättvist. Om det vore upp till mig skulle jag stoppa alla spelare i protest mot orättvisan i uttag.

Automatiskt översatt:
1 månad sedan

Jag tycker att de borde godkänna eller åtminstone ta bort avbokningssystemet inom maximalt 24 timmar; annars är det väldigt lätt att någon hamnar i en svår period och väljer att ta det enklaste alternativet, vilket är att avbryta uttag. Det finns få dårar kvar nuförtiden, och vissa kasinon erbjuder automatiskt att avbryta uttag så fort ditt saldo sjunker. Jag skulle kalla det skumma taktiker från nästan alla, om inte alla, kasinons sida.

Automatiskt översatt:
josemanuelmartinez
1 månad sedan

It's probably not the best thing, but canceling withdrawals is also common in casinos. I'm not entirely sure if there are any casinos where this doesn't work. Maybe there are some where they send the money right away, so you don't even have time to cancel the withdrawal. But that's how it works today. If a player has the urge to keep playing and cancel the withdrawal, then I would also look for a problem in the fact that, as you mentioned, they may be addicted and should therefore seek help and stop playing at casinos. Because one time it may be a canceled withdrawal, another time it may be something else that players who are in a similar situation will find. 

Casinos are also at fault, that's for sure, but the fact that you get your deposit right away is often because the casino may not actually have your funds in their account yet, but basically we can say that they "lend" them to the player with the understanding that they will receive the deposit later. That's why players can play so quickly. If you deposit somewhere, you probably don't want to wait 5 days for your money to arrive. I understand that players don't want to wait long for withdrawals, but this is often conditional. Fair and honest casinos pay out as quickly as they can once they have verified the player. However, this depends on several factors, as I have described, so it is not always the simplest thing. 

1 månad sedan

Vad är enkelt i livet? Det enkla är förstås att få betalt, och om möjligt inte betala. Det är så man blir rik och de fattiga blir fattigare. Tänk på det, så kommer du fram till samma slutsats.

Automatiskt översatt:
Jaro
1 månad sedan

Efter ditt svar undrar jag om du verkligen tror att en frisk person utan spelberoende skulle riskera sina pengar på kasinon de inte känner till, kasinon med licens i länder med oklara lagar eller som är skatteparadis? Eller tror du att 95 % av människorna här har någon form av spelproblem? Oavsett om de erkänns eller inte, är jag säker på att de har det; den enda skillnaden är att jag erkänner det. Kan du ge mig din ärliga åsikt?

Automatiskt översatt:
josemanuelmartinez
1 månad sedan

Hello, I hope you don't mind me joining in because I have been asking myself similar questions, and we have talked about that many times in the past with our Head of Safer Gambling Team, Šimon.

In my opinion the official numbers are very far from the reality. Playing in casinos makes literally no sense logically or economically. I now view gambling more as a "way of living" than a mere pastime.

In my opinion, far too many players are pretending to be fine, knowingly or unknowingly, and continue to view gambling as a fun pastime. I see it as an escape, a fleeting sense of freedom of choice.

In any case, what I have been witnessing for the last few years is a changed mindset of the problem gamblers. It is not uncommon that an addicted player is very ready to repeat that he is addicted but considers the whole world responsible for his state, accusing casinos of almost anything believable and seeking ways to refund money, because that means if I can get the money lost back, then things are ok, and no harm is done.

This is a toxic yet very popular mindset, if you ask me. When I started this job, I often encountered devastated people who were aware of their conditions and desperately sought relief and support. Nowadays it is about using the problem as a shield to avoid personal responsibility towards ourselves.

I'm not judging; this opinion was also shared with me by our external support worker, who has struggled with addiction for many years.

From my perspective, if I have to ask the casino for self-exclusion due to gambling addiction, I should consider myself a gambler and accept the fact that any other choice to deposit in a casino is mine. I should be honest and clear with myself. That, however, does not work when gambling serves as an escape or compensation. I reckon. Looking around the forum every day still makes me think that the operators are covering the people's desire for playing.

Don't make me wrong here, please.

I've also met people who play on a regular basis with a set budget; they are aware that they are prone to binge gaming, and they do not consider gambling "fun." They are also very angry after losing or happy when the luck turns in their favor.

As long as you can manage, it is your call. Same with smoking, drugs, and alcohol, I'd say.


1 månad sedan

I think more casinos should allow players to lock withdrawals for players who feel they might go back and cancel it and keep playing/lose it all.

1 månad sedan

Självklart borde de åtminstone ta bort möjligheten att avbryta dem så att vi kan vara säkra på att vi så småningom får betalt; annars är det för enkelt för dem.

Automatiskt översatt:
1 månad sedan

I think more casinos should allow players to lock withdrawals for players who feel they might go back and cancel it and keep playing/lose it all.

1 månad sedan

It would certainly be good, but I don't think it would be very profitable for the casino. Casinos are also a business and, of course, they should not focus on players who might have such problems. 

On the other hand, you have to ask yourself if you have a problem waiting for your money, whether it might ultimately lead to something that could cause you issues in the future. If the answer is yes, then it's best to stop playing.

Jaro
1 månad sedan

Kommentaren förklarar att verifierings- och uttagsprocesser kan vara långdragna och bero på många faktorer. Sammantaget är budskapet användbart, men vissa spelare kan tycka att det är lite repetitivt och oklart var det verkliga problemet börjar.

Automatiskt översatt:
MarcusNiceGuy
1 månad sedan

I know what the post is about because I replied to it, but thank you for pointing it out.

Have you ever had similar problems? 

1 månad sedan

It would certainly be good, but I don't think it would be very profitable for the casino. Casinos are also a business and, of course, they should not focus on players who might have such problems. 

On the other hand, you have to ask yourself if you have a problem waiting for your money, whether it might ultimately lead to something that could cause you issues in the future. If the answer is yes, then it's best to stop playing.

1 månad sedan

The same casinos that are required to be on the lookout for problem gamblers etc meanwhile as you say are incentivized to design their site in such a way to take money from them in that situation. Kind of a double standard. Should players who frequently cancel withdrawals and lose those funds be considered higher risk and looked at? I would say so. I bet it does not happen in that scenario

Ändrad
loceff13
1 månad sedan

Every casino has different rules. There are many casinos that take advantage of players in such situations, and that's not how it should be. Problem players should always be monitored if the casino has indications that could lead to this. On the other hand, I have also seen players abuse their addiction, so it is individual and complex. 

1 månad sedan

Every casino has different rules. There are many casinos that take advantage of players in such situations, and that's not how it should be. Problem players should always be monitored if the casino has indications that could lead to this. On the other hand, I have also seen players abuse their addiction, so it is individual and complex. 

1 månad sedan

Om du talar för mitt fall, låt mig förklara att jag begärde självavstängning, och tydligt och exakt angav att jag ville stänga mitt konto eftersom jag inte kunde kontrollera spelet. Jag blev juridiskt och formellt informerad om att det var gjort, och i slutändan var det ett missbruk från deras sida att skicka mig reklam med vetskap om vad jag hade sagt till dem dagen innan. Så argumentet om missbruk gäller inte alls i mitt fall. Om de hade stängt mitt konto när jag begärde det, skulle det här problemet inte finnas.

Automatiskt översatt:
josemanuelmartinez
1 månad sedan

I don't mean this in your case, but rather in general, as is usually the case in casinos, or rather, based on my experience with players. 

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