PASSIVE REGULATOR CURACAO

accounts that were blocked 1-2 years ago, if all evidence is available, can also be accepted for work

I request management to contact me regarding any unresolved complaints between the player and the casino/sportsbook. I can also provide the administration with documents of successfully solved cases by my team

Hello, let me ask you a few questions. Why does it have to be accounts over 100k balance? Can it be a blocked account or do you need access to the player's account?

Hello. This is a labor-intensive process in which lawyers are involved, which is confirmed by official documents, etc., so the costs of the work are quite high. Also, as a last resort, we can go to court, my lawyers also accompany this process. We don’t do this for free and we also want to make money, but we don’t take advance payment, etc. The process can take from a month to a year, everything is individual. Suitable for accounts with access from which it is impossible to withdraw money, as well as blocked accounts (to which there is no access), but there is evidence in the form of email correspondence with the casino, photo/video with balance confirmation and any other evidence

if there are several complaints about one casino from different people - after a conversation and evaluation by lawyers, we can combine them into one large case

Hmm I see, so did you manage to solve something ? Do you also need some information from the players regarding their accounts ? 

I have more than 5 solved cases, and also 5 new cases are currently in work. I want the administrator from the unresolved complaints section to contact me and help me contact account owners whose complaints your team could not resolve. For example, Select bet casino complaints that were not resolved

Our team wouldn't be able to give you information towards the players except with their consent, so you'll have to be caught by them on the forum, so unfortunately we won't be able to help you with that. 

More than a year has passed since these cases were closed, these participants clearly do not visit the forum. Can you send out some kind of reminder or something like that so they can see my thread? Thanks

I am sure he will get in contact with you as soon as possible.

Unfortunately, we are not able to get anyone to see your, or any other thread, unless they are interested in coming back to our forum.🤷‍♀️

Dear administration. Why don't you allow the publication of messages not related to disputes between the casino and the account owner? People could share their advice and solutions to the problem. players don't even leave their contact information to get a lot of useful information

Sorry, but I cannot fully understand what you are referring to, actually. If you have any concerns, you can write an email to community@casino.guru and I can assure you that you will get the answers.

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What does this have to do with my topic about blocked casino/sportsbook accounts? Don't clutter the thread with unnecessary messages. Thank you

I do not fully understand what it has to do with the topic in this thread to tell you the truth, except that you have tried to post some links here that are not allowed.🤷‍♀️

We are really glad that you try to help, and we wish you and all the players good luck.

Hello

I have two accounts on a site due to a gambling addiction. Total losses of $65,000. The site allowed me to create 2 accounts with the same IP and the same wallet used in two accounts, and it did not block a second account. A site that protects a player addicted to gambling. can you help me