Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 947)

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kirekin2 år sedan

A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!

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SimonP raderade inlägget.

Danixxx

Lisamac

Diamant

Storbritannien

Lisamac

6 månader sedan

Original

Översättning

Hi Lisa found a email address on here for them they've only just replied to me 5 days later

Danixxx

bx4chgnb5y

Diamant

Storbritannien

bx4chgnb5y

6 månader sedan

Original

Översättning

Hi how did you get on with trndbm please I have tons of transactions with them , checked the thread cant see anything to suggest they refund , thanks in advance

Danixxx

Diamant

Storbritannien

6 månader sedan

Original

Översättning

We are not in a position to issue refunds or provide customer account services to individual payers related to these merchants.
Mobilum does not, and has never, provided acquiring services directly to natural persons. We have not requested any natural person to undergo KYC/AML procedures.
We do not store personal data of natural persons in relation to acquiring services. At no time have we contacted you regarding these transactions, nor have we requested you to take any action.

Danixxx

Diamant

Storbritannien

6 månader sedan

Original

Översättning

We have carefully reviewed your request and, following a thorough internal investigation, we wish to clarify the position of Mobilum with respect to the transactions in question.

Mobilum does not engage in any contractual agreements with natural persons for the provision of acquiring services. Accordingly:

Danixxx

Diamant

Storbritannien

6 månader sedan

Original

Översättning

From Mobilum any advice what to say next please anyone 😫

Kelly1234

Danixxx

Diamant

Storbritannien

Danixxx

6 månader sedan

Original

Översättning

What was the transaction descriptors that you had contacted them about? As I had refunds from them

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Danixxx raderade inlägget.

Kelly1234

Danixxx

Diamant

Storbritannien

Danixxx

6 månader sedan

Original

Översättning

Ah right I just got the mbmp ones refunded by them

Player0007

Danixxx

Diamant

USA

Danixxx

6 månader sedan

Original

Översättning

Your response is unacceptable and deliberately misleading.

On my bank statement the merchant appears clearly as Mbmramp (MCC 6051) – that is you, not some independent seller. Hiding behind "merchants" is pointless when the descriptor on the transaction is directly your brand.

You are the payment processor/acquirer facilitating these unlawful transactions. The issue is not about an individual seller – it is about your role in systematically disguising gambling payments under fake merchants with false MCC codes. That is a direct violation of Visa/Mastercard rules and AML obligations.

Stop denying responsibility. The processor is fully accountable when it knowingly enables transaction masking and unlawful activity through its own network.

I am therefore notifying:

law enforcement authorities,

card schemes (Visa/Mastercard),

and financial regulators overseeing your operations.

Your attempt to shift responsibility onto non-existent "merchants" only strengthens the evidence of your involvement.