I have this old letter but there is loads of info on here and its up to you on how you want to approach it bud
Dear Team,
My bank has recommended that I contact you with regards to suspicious transactions on my account. I hereby request an immediate refund on transactions made through your payment system, that then went to an illegally operating gambling site.
This practice is called "transaction laundering", and is typically used to disguise the true purpose of the transaction, thereby bypassing card blocks by using an incorrect Merchant Category Code (MCC).
This is in direct violation of Mastercard and VISA regulations and qualifies the transaction for a chargeback. Furthermore, I to this day have not received any service or goods from you.
These are the transactions in question:
DATE / AMOUNT / CURRENCY / CARD NUMBER (1234 56 **** 7890)**
You can find my bank statement(s) showing these transactions attached.
I must inform you, that if I do not hear back from you within 7 days, I will be filing for a chargeback with my bank.
If there is anything else you would need from me for processing the refund, please let me know.
Regards,
Automatiskt översatt: