have you had any luck with them? Do I word it like the below? Any guidance would really be appreciated
I am requesting a refund on a transactions made through your payment method, that then went to gambling sites. Please let me know what information you need from me. This is against Mastercard rules
Hi, I don’t have contact details. I told the bank I couldn’t find any. The bank also didn’t give me any, but obviously have had contact with them, as they tried to dispute it at first
Tack. Kan jag fråga hur lång tid det tog för dem att svara på ditt första mejl?
Thank you. Can I ask how long it took them to respond to your initial email please?
Automatiskt översatt:
1 år sedan
Week and a half I think. But initially I'd asked them to refund E0000450. They said they don't handle that, only 480. Checked and I had a few 480s so said "sorry to bother you on 450... But while you're here mate, these 480s" 😂