Can’t stress this enough. If you are going down the complaint route. It’s so important to position it correctly and cover all points, regulations and expectations.
even if it doesn’t get upheld, it really helps when dealing with FOS. The complaints management at the FOS isn’t done by particularly experienced people so you need to point it out because they may not get there themselves.
Please can you explain what you wrote to golden bet as I am in same boat with debit card transactions " Transferop "
Automatiskt översatt:
Anonymized881
Diamant
1 år sedan
One good thing with the Nigerian companies are they are much easier to find than the others, taking that as a positive in this rubbish situation
Automatiskt översatt:
Anonymized954
Diamant
1 år sedan
I spoke with the lawyer who is the secretary of Creative digital solutions. He forwarded my message to the company as I asked for a refund. They just replied and said ask your bank to contact me. Revolut said no