Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 732)

Hej allihopa,

Jag har varit en tyst läsare av den här diskussionen fram tills nu, och jag vill tacka dig direkt för dina bidrag.

Men nu behöver jag också hjälp. Liksom många här har jag blivit lurad av kasinon på Curaçao.

Självklart har jag redan försökt att skicka in chargebacks, särskilt med Revolut, men de har alla blivit avvisade utan undantag, även med bevis på kontakt med handlaren etc.

Det här verkar inte normalt för mig. Det verkar som om Revolut inte bryr sig ett dugg om sådana tvister. Kan någon hjälpa mig?

Skål

Ja, det framstår också som personlig omvårdnad för mig.. genom att hitta på mejlet, lämnade din bank ändå in klagomålet?

Jag hittade TRND-sajten i Monaco. Det verkar vara en välkänd sajt och den handlar faktiskt om kroppsvårdsprodukter. Kanske banken automatiskt kopplar den till den här sajten. Jag ska försöka göra lite mer research.

Yes - Chase are really strange, they will always raise it 10 working days, the 45 days for a merchant response they won’t temp credit so just a waiting game. I then usually send the rejected email the one that says couldn’t deliver a few weeks after they raise chargeback as proof this company is dodgy, eventually Chase will either stop or close my account, so I am adamant I will not relapse again.

Barclaycard are decent because they usually temp credit and that forces the merchant to sometimes refund directly.

I have tried to respond days under review but yes they do.

What I am seeing and not sure on most of these are UK based companies but charging in euros

Who are you if you don’t mind me asking

Which one ?

Terragamine

Jag tror jag hittade dem men inget svar

I raised one after my chargeback was rejected then it went over the timeframe without their reply so they gave me a courtesy refund

Once they raise them thats it all of mine were done with no details so they can do it if they want just digging their heels in

Yeah you have done incorrect MCC haven’t you which for me is fail safe when processed, Chase 100% won’t do that hence the goods not received, I have done goods on Barclaycard this time I did mcc last time so concerned they wouldn’t do it again. Like CryptoG said a while back the banks shouldn’t refuse goods not received so that’s usually the best option and least hassle on getting them processed.

Ok well they did it all for me but this time with the 4 I might say goods not received to the chargeback team to see if they raise them without having to go to a complaint I doubt it though..

What bank? It’s strange and frustrating for everyone as some get lots of refunds immediately, others have to wait 45 days, some do mcc others don’t etc. As much as I hate the service from Chase they do raise them, Barclays have been brilliant just need 10 to be refunded from them, the service is amazing as she said you may not get temp refunds all the time but we will always discuss and let you know what info we need.

Har någon annan haft namnen på handlarna på kontoutdraget:

VORTEXFRAME

Sitexcraft

Om så är fallet, snälla hjälp mig med en e-postadress. Tack på förhand.

I'm a journalist from Estonia. We've been investigating Estonian companies that facilitate these payments. Our first article can be found here:

https://www.aripaev.ee/suur-lugu/2025/04/09/eesti-varifirmade-vorgustik-liigutab-salaparaste-kasiinode-miljoneid

Quite a few users have mentioned Smartpayments, so we thought it was worth digging a bit deeper. I’d really appreciate any insight you might be able to share.

Best wishes,

Polina Volkova

polina.volkova@aripaev.ee

Sound like they have been decent then. I do wonder if these less known banks like Starling, Chase etc are not aware of the issues. Revolut sound like the worse but don’t know if you noticed when depositing on these sites Revolut are named separately to Visa, Mastercard and bank transfer. Numerous sites I saw had Revolut card deposit and Revolut bank transfer which would indicate they are in on it hence the refusal to raise chargebacks

Hey Paul, have RBS refunded you up front with all of them?

they are only now finally raising TERRVERS for me after sending so much information about them via email back and forth for the last 3 weeks

Who are they