Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 664)

Really difficult not had any luck whatsoever with them.

What dispute did you raise? And what evidence did you provide?

I've drafted an email.

Would you admit you knew it was gambling you were trying to do, and just that you thought it was licenced gambling rather than illegal gambling?

With kryptonim? They were pretty straight forward with me tbh, although i had to sign a disclaimer and do verification with them which i didnt quite like.. but the money is in now.

I’d be honest but careful. Just say you knew it was a gambling site, but you thought it was licensed and legal to use from the UK. The key point is that you were misled — you weren’t trying to use anything illegal, and you wouldn’t have sent the money if you knew they weren’t regulated. That’s what makes it a case of misrepresentation and why the bank can treat it as fraud under the new rules.

Nice one, thanks!

Hoping they don't try to close my account or anything.

Can I ask how you contacted them please. I have an ongoing dispute with 1 of their casinos and they are not responding to my emails

I contacted them via email but they are claiming they have nothing to do with it and will not refund me they just say contact the bank

They are using volt to process payments an FCA authorised payment system

This was received the other day from falcora finance. I have now told my bank to look into this. Have replied to falcora waiting on next response.

Keep us updated on this mate.

Anyone know what to do with revolut??

I’ve raised chargebacks on there app…all rejected

I’ve emailed them over 2 weeks ago. Not had a single response. I can’t take it to FOS without them issuing final response. Really unsure what to do next

You have to raise a complaint! If they don't respond to that within 8 weeks you can take it to FOS

That’s strange. Mine was only a small amount maybe that’s why.

Via email

I was going to say that if its a few hundred it will probably be no bother for them they told me they just provide the crypto nothing more in the process

What were the payment processors / merchants for these?

I saw your review on their trust pilot. They initially told me to do one in short until i left a review, then a few days later they contacted me themselves in regards to the review and all sudden they wanted to refund me.

Was just the one FinTech.