Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 1 445)

Yes if your within deadline

Ja, det här är avgifter från förra månaden och denna månad. Så, ska jag följa min banks återbetalningsprocedur?

We have carefully reviewed your request and, following a thorough internal investigation, we wish to clarify the position of Mobilum with respect to the transactions in question. Mobilum does not engage in any contractual agreements with natural persons for the provision of acquiring services. Accordingly:

- We are not in a position to issue refunds or provide customer account services to individual payers related to these merchants.

- Mobilum does not, and has never, provided acquiring services directly to natural persons and at no time have we contacted you regarding these transactions, nor have we requested you to take any action.

- Any refund, dispute, or related matter must be directed to the merchant from whom you purchased the goods or services, as your contractual rights and obligations are with the merchant. You may also contact your financial institution for further assistance regarding this matter.

We trust this clarifies Mobilum's role and position in this matter. Thank you for your understanding.

Regards,

Mobilum

doesn’t look like these will budge. Has anyone had similar?

That maybe your best chance

Hey can I email you about chargebacks with Lloyds?

I have k2p email

Playt is more than likely keyspectr

Cardaq didnt refund me img vibes kell qhen i got my refunds

U will not be refunded by mobilum i tried for 2 years 😂

Twats deserve hanging

When I had transactions to imgvibes it came up with cardaq’s processing page and had their UrL when it was processing

Hur fick du tag i den här informationen? Mer specifikt, hur vet du att det är KeySpectr?

Yer i had 7k with them 😫

I dont , i guessed as playctr is keyspectr and similiar diacriptor

Fancy sharing it with me please k2p email? Thanks Dani.

Ave gave u this before yeno 😂😂 unless u didnt see it but i sent you it last time u asked they never emailed me back

support@keys2print.com

But like i said last time i only had transaction with them and wasnt even looking for them queried others through emerchant pay and they said they could only find 1 transaction which was them and they gave me there info so thought ill just try buy only emailed once , hate the way you never find who your high amounts are for 😫 so annoying

Hello sorry I don't come on that often so I'll get one sent to you I've saved your email I'll get it sent in morning.

did you ever hear anything back ? I have qepacko too and on their site in t and c it says to contact them before initiating chargeback so you’d think they’d reply

Well… So, Cardaq said this:

Hello,

Thank you for your request concerning access to your personal data.

We would like to clarify that Cardaq Limited acts exclusively as a technical infrastructure provider supporting payment processing systems. We do not act as a data controller and do not independently collect, store, or process personal data related to individual transactions. Therefore, we are unable to fulfill your request.

If you have concerns regarding a specific transaction, we recommend contacting your card issuer (the bank that issued your payment card). Your card issuer can provide you with transaction details available to them and, if necessary, liaise with the relevant parties involved in processing the transaction.

We trust this clarifies our position and provides you with the necessary guidance to obtain the information you seek.

Kind regards,

Cardaq Limited | the IXXOV Group

What exactly did you guys write to them?