1 år sedan
Yeah dude I’ve put a new chargeback in with chase bank. Wintermdsm is saying I have to wait 3 weeks until the investigation is complete so I’m gonna file against them aswel.
SvaraCitat1
1 år sedan
just showing an attempt at contacting the merchant should be enough just request in the email saying you have received an goods or service for what there company do and you can even say they aint responding
1 år sedan
wintermads just waste your time they will just be fabricating evidence in those 3 weeks
SvaraCitat3
1 år sedan
But with grotobook they are saying that I have received goods etc. The bank will see that and not listen.. there's not really much you can do in that sense.
1 år sedan
what sort of company are they a book store ?
1 år sedan
Online ebooks, but I have obviously contacted them and I got a bit hasty in the emails etc lol. However their own t&Cs state that a book not read can be refunded within 30 days which I did mention in emails! It's a tough one.
1 år sedan
ARCOMET , anyone?
1 år sedan
Did you manage to sort that email? 🙂
Materialgirl84
1 år sedan
Interesting! Well I really hope you get the outcome that you want! 🙂 take every penny from them!
Materialgirl84
1 år sedan
Yes! Brilliant, hopefully we can all bring them down 1 by 1, I think everyone in this group who has used Santeda should report them and all their casinos to the UK gambling commission!
1 år sedan
Faramp is supposed to be mobilium. They replied to me on the weekend...support@mobilum.com
SvaraCitat1
Anonymized668
1 år sedan
What do you need. I was the one who found paymentz and contacted them first. They helped me instantly
1 år sedan
Anyone know
Smpf*gamingstar
Smpf* toolshaven
1 år sedan
Yes and I followed after you and refunded
1 år sedan
They are still saying they can't find the payments. They show as helpersm London and visiola easy courses ltd.
I have sent bank statements and card details but still no trace apparently and I am getting very stressed
1 år sedan
Out of interest did you email helpersm pro at all. When I emailed paymentz I also emailed them the same time. Never got a reply but got the refund and I sent in the same details as you
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