Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 1 394)

Via chargeback or directly from the merchant? If direct, please let me know the details.

Thanks

Which descriptor is this for?

Money-athome

I sent them a message via their website. They haven’t sent me any correspondence but I seen that the refund came through this morning

how did you describe your problem and how long did it take them to refund? thanks

I can’t remember specifically but I basically explained that the transactions were connected to gambling deposits but were processed under unrelated merchant names/descriptors, which bypassed the gambling block on my card. I raised concerns about this and asked them to review the transactions

No. Going through chargeback at the moment

Be careful chargebacks with Santeda casinos. My bank finally agreed to chargeback on wrong MCC code after i was honest and the merchants wait til the last day and send fake invoices. You then have to dispute that again and start from the beginning

Guys, does anyone have any information about Waleto? I can’t get in touch with the seller

They are so scummy aren’t they

Just got this email now. The way they try and absolve from any responsibility is quite funny

I see and appreciate you sharing this.

I want to help, but I also want to be honest here. It may not work exactly like that. I can’t guarantee a permanent ban across all NovaForge sites or automatically stop future registrations on every site.

What I would suggest is contacting the support team of each NovaForge casino you have used and asking for information about self-exclusion across the brands. They should be able to explain what is possible and help you set restrictions on your accounts.

I'm sorry to say this, but when it comes to larger groups of casinos with offshore licenses, there is usually no other way.

Some casinos may have stated in the rules that as part of the group, self-exclusion can be made within the concrete group (names should be specified at least by the support—save any email or screenshot of that arrangement), but it always depends on what is actually stated in each casino's terms.

For example, I would not dare to say that current offshore licenses allow players to self-exclude on the license provider level. I'm not certain how reliable such action would be.

Yeah. I even have proof from the casino that the merchants we have chargedback are them and still they are making fake receipts.

If there’s any you’re dealing with that are in the UK report them. It’s disgusting what they’re doing

They are all Uk mate

some we can’t actually find websites

for so they should win but the others are disputing them

Please can you share what you said to them. Thanks appreciated

I can’t remember specifically because it was submitted on their website not email but I replied to someone further up with the general message I sent them

No it was this one for me

Sorry deleted the pic… what’s their website