HemForumAllmän diskussion om spelandeQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 1 207)

4 655 949 visningar 25 383 svar |
2 år sedan
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2 månader sedan
gbse

I received an email from cnb a while ago but I filed with the ombudsman in Czechia after as a result, they responded this morning. I’ve sent both emails and attachments as part of my dispute and filed an action fraud case alongside.

2 månader sedan
gbse

Would you mind emailing me a copy of ombudsman response?

Elena1233
2 månader sedan
gbse

Any further refunds or news?

2 månader sedan
gbse

What did you say to Solarbee to get a refund?

2 månader sedan
gbse

The truth, I’ve never had anything from them so I expect a refund

Fire4ice
2 månader sedan
gbse

the ombudsman response is what I posted above, I can’t email it on due to data privacy


Lulule
2 månader sedan
gbse

Hey, nope nothing. No emails either !

Elena1233
2 månader sedan
gbse

Me neither!

2 månader sedan
gbse

Ancientskins or steremex London, someone have info?

Lulule
2 månader sedan
gbse

Thank you I will check this

Salamasalama
2 månader sedan
gbse

No worries! Let me know how you get on

Lulule
2 månader sedan
gbse

I will do 🙂

Lulule
2 månader sedan
gbse

Dear Mr,

 

Thank you for your message.

 

We have carefully reviewed the information provided regarding the transactions listed and would like to clarify our position.

 

Please note that NBCgate does not provide acquiring or processing services for bank cards (Visa, Mastercard, or any other card schemes).

Accordingly, NBCgate does not have the technical or legal capability to initiate, authorize, or settle card transactions, nor do we have access to cardholder data, card numbers, or card-based payment flows.

 

Based on this, we confirm the following:

 

The transactions you referenced were not processed by NBCgate.

NBCgate did not receive, process, or settle funds originating from your card.

NBCgate does not act as a merchant of record, card acquirer, or payment processor for card payments.

Any descriptor appearing on your card statement is assigned by the card acquiring bank or card payment processor, not by NBCgate.

 

 

Given the above, we recommend that you contact your bank directly and request clarification on:

 

the actual acquiring bank or card processor used for these transactions,

the merchant entity legally registered as the card acceptor,

and the merchant identification number (MID) associated with the charges.

 

 

These details will allow you to correctly identify the party that processed the card payments and pursue the appropriate chargeback, investigation, or regulatory complaint.

 

If bank or another financial institution provides documentation explicitly indicating NBCgate as a card acquirer or card payment processor for these transactions, please forward such evidence for further review. At this time, no such relationship exists.

 

We take compliance, regulatory obligations, and lawful operations very seriously and are fully cooperative with legitimate inquiries. However, we must stress that NBCgate is not the appropriate counterparty for card-related disputes, refunds, or gambling-related card transaction investigations.

 

Thank you for your understanding.

 

Kind regards,

NBCgate Compliance Team

Salamasalama
2 månader sedan
gbse

Standard reply! They have same registered address as IMG VIBES, and person associated with this company is associated with mlsys…

Lulule
2 månader sedan
gbse

They are in Dubai ?

Lulule
2 månader sedan
gbse

How did you assume it’s them

Lulule
2 månader sedan
gbse

Can I get your email please

Salamasalama
2 månader sedan
gbse

Just as per above! 🙂 they are registered in the same address, if you look at people registered on the company’s house for mlsys, and look them up you can link them to this company! 🙂

Lulule
2 månader sedan
gbse

Unfortunately I cannot locate the address so can’t see as Santander doesn’t let me. Could you send me one screenshot please ?

Salamasalama
2 månader sedan
gbse

It was shared my someone else here:

file

Lulule
2 månader sedan
gbse

Thanks they are a virtual address 🫩 don’t help much I’m trying to check though

Salamasalama
2 månader sedan
gbse

Still though, same adress as NBC gate… go to company’s house for Ml systems limited, someone registered as a person there (from same country) works at NBC gate

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