Nej – Visa och Mastercard prioriterar återbetalningsguiden framför EU-lagstiftningen, därför kommer ingenting att ändras.
Det återstår dock att se hur guiden kommer att anpassas.
Även om så vore fallet, skulle det vara svårt att bevisa vad som verkligen överenskommits "privat" 😉
You usually have to approve the transaction on the bank app though with the merchants name on?
yes but the transaction that I approved was not the transaction that went through from my bank
for example
I deposited 20€ to a casino
but the casino allowed another company XY to take that money
isn't that clear fraud??
can you please help me with email of these merchants 
is Sp Wallet refunding you?
I did goods and services not received on one, and merchant didn’t recieve funds on the other, I’m ngl I didn’t really provide any evidence they didn’t ask for any I think for one I made a fake email
What did you raise them as? Mine all got raised within a few hours and I didn’t really provide much evidence
how bank dont say you confirm/accepted yourself so no fraud ??
does anyone else have problems with palwallet refunding?
after weeks of contacting them, they answered saying they processed a refund, but after 10 days, still no refund arrived. i'm sure they were just wasting my time. what can i do?
Did you get the refund from palwallet? I am also waiting now after they said refund processed..
I’ve done mine as goods not received but I’ve supplied evidence and now 24 hours later they want more information at which they will cancelled by revolt
It says you replied to me but bizarrely I can’t see it so apologies if you feel like I’m asking again.
were you honest and tell them you thought you were deposition to Velobet but actually these guys charged you? Or do you give other reasoning? Thanks
Hi, just wanted to check if you’re ok to share them?
This is the statement i use when submitting chargebacks, had no andwers back yet
I believed I was depositing funds with a legitimate online casino licensed to operate in the UK. I have since discovered that this operator does not hold a valid UK Gambling Commission licence and is not legally authorised to accept deposits from UK customers under the Gambling Act 2005.
The transactions do not appear under the casino’s name but were processed through unrelated third-party merchants, with no transparent link to gambling and incorrect MCC i did not authorise payments to these merchants. This practice is misleading, appears designed to disguise gambling transactions, and breaches Mastercard rules on accurate merchant identification misrepresentation (code4853) and transaction laundering.
Had I known the casino was unlicensed and disguising transactions, I would not have authorised these payments.
I’m still looking for them
Have you provided evidence of the deposit out of your account and credits in your casino account?
If denying it what are they saying the transactions are for?
i dont know what is going on here guys but i've got no issues with payouts so far
NELLY&KELLY say the do no manual refund , should open chargeback and they will accept it ..
Revolut rejected , no dispute rights so here no chance anymore
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.
