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BitStarz Casino Recension

avatarEndri K.
Senast uppdaterat 07/2026
Säkerhetsindex
9.8
AnvändarfeedbackMycket bra
157 recensioner
avatarEndri K.
Senast uppdaterat 07/2026

Läs vår recension av BitStarz Casino, inkl. klagomål, kundtjänst och andra faktorer. Ta reda på varför vi tycker att det är ett bra val.

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För- och nackdelar

  • Utmärkt omdöme sedan lanseringen 2014
  • Extremt snabb uttagsprocess
  • Ett av de främsta bitcoin-casinona
  • Massivt spelutbud
  • Inga avgifter för insättningar och uttag
  • Strålande omdömen och många eGaming-priser
  • Populära progressiva jackpottspel
  • Kundtjänst via Facebook och Twitter
  • Bitcoin accepteras
  • Omfattande samling spel med riktiga dealers
  • Sätt in, spela och ta ut direkt i Bitcoin
  • Stöder många betalningsmetoder

Casino-skärmbilder

BitStarz_Casino_homepage_desktop
BitStarz_Casino_game_gallery_desktop
BitStarz_Casino_promotions_desktop
BitStarz_Casino_homepage_mobile
BitStarz_Casino_game_gallery_mobile
BitStarz_Casino_promotions_mobile

BitStarz Casino Recension

When reviewing and assessing BitStarz Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. BitStarz Casino has a Very high Safety Index of 9.8, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Continue reading our BitStarz Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index – BitStarz Casino fairness and safety

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of BitStarz Casino, we have looked closely into the Terms and Conditions of BitStarz Casino and reviewed them. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

According to our approximate calculation or collected information, BitStarz Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

We did not find BitStarz Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All of that, together with other factors considered in our review, has resulted in BitStarz Casino having a Safety Index of 9.8, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

BitStarz Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of BitStarz Casino during our review.

Player complaints related to BitStarz Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 275 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of BitStarz Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

The user satisfaction feedback of BitStarz Casino shared by 157 users has resulted in a Great User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

BitStarz Casino company information and licenses

BitStarz Casino belongs to Gareton B.V. and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.

BitStarz Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Authority.

About payment methods and win and withdrawal limits

BitStarz Casino accepts 143 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, INSTADEBIT, QIWI Кошелек, WebMoney, PayPal, Maestro, Neosurf, Bitcoin (BTC), AstroPay, idebit, Siru Mobile, Bank transfer, Inpay, Itaú, Banco do Brasil, Klarna, Bradesco, OXXO Pay, Yandex Money, Gemini Dollar, Kyber Network, Arbitrum (ARB), Optimism, Verse, Viberate, NOW wallet, CashtoCode, Avalanche (AVAX), Near, Kava, EOS, Binance USD (BUSD), Solana (SOL), Polygon (POL), Algorand (ALGO), Coinspaid, Tezos (XTZ), Toncoin (TON), Binance Coin (BNB), USD Coin (USDC), Bancor, Ronin Wallet, Ripple (XRP), Verge, Chainlink (LINK), Polkadot (DOT), Dai (DAI), Aptos, Tron (TRX), Cardano (ADA), Shiba Inu (SHIB), First Digital USD (FDUSD), Komodo, Aave, Filecoin, Tether (USDT), Cronos, Uniswap (UNI), PepeCoin (PEPE), Reef, Monero (XMR), OMG, Stellar Lumens (XLM), Ren, Cosmos (Atom) Wallet, The Graph, Bitget Wallet, Theta, Fantom (FTM), Hedera (HBAR), VeChain, Bonk, Ethena (ENA), Helium , BitTorrent, NEO, StreamCoin, Chiliz, Sandbox, Beam, Zcash (ZEC), eCash (XEC), Axie Infinity (AXS), PancakeSwap, TrueUSD (TUSD), Gnosis, Decentraland (MANA), RCN, Wise, Ape Coin (APE), Wrapped Bitcoin (WBTC), Terra Classic, Decred, Harmony, SUN Token, Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH), Dogecoin (DOGE), Interac, Ontology, Loopring, IOTA, Yearn Finance (YFI), NFT, IoTeX, SafePal, Golem, Curve DAO Token (CRV), Compound, 0x Protocol Token, Qtum, JUST (JST Token), DASH, HoloToken, NANO, Numeraire, iExec, Basic Attention Token, Pundi X, AlchemyPay, Civic, Horizen, Telos, Storj, Coin98, Ravencoin, Frax, GMX, Webpay Chile, Visa Credit, WebPay, MiFinity, Rapid Transfer, ComePay App, MuchBetter, SticPay, ecoVoucher.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited in EUR No win limit
Unlimited in USD
Unlimited in NOK
Unlimited in CAD
Unlimited in AUD
Unlimited in JPY
Unlimited in NZD
Unlimited in RUB
Unlimited in BTC
Unlimited in DOGE
Unlimited in LTC
Unlimited in ETH
Unlimited in BCH
Unlimited in USDT
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at BitStarz Casino.

Language Website Customer support Live chat
engelska Yes Yes Yes24/7
ryska Yes No No
japanska Yes No No
kinesiska Yes No No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at BitStarz Casino, account problems, withdrawals, or other issues, it holds significant value for us. According to our tests and collected information, BitStarz Casino has a fast and professional customer support.

Casino games and slots available at BitStarz Casino

You can play these types of games at BitStarz Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 79 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, ELK Studios, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, 1X2 Gaming, Booming Games, Iron Dog Studio, Belatra Games, Relax Gaming, Bullshark Games, Lucky Games, Smartsoft Gaming, Fantasma Games, Platipus, Slotopia, Win Fast, Lucky Streak, Trusty Gaming, Backseat Gaming, Mancala Gaming, Bulletproof Games, Boomerang Studios, Ad Lunam, Reflex Gaming, NetGaming, Foxhound Games, TrueLab Games, NowNow Gaming, Bang Bang Games, Mascot Gaming, Onlyplay, Four Leaf Gaming, Amusnet, Reel Play, Gaming Corps, Nucleus Gaming, VoltEnt, Gamebeat, Slot Factory, Pineapple Play, Good Times Studios, Max Win Gaming, Fugaso, JINX Gaming, Skywind Group, AvatarUX, Kitsune Studios, Gamzix, 3 Oaks Gaming, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, CT Interactive, Jacks Club, Clawbuster, Electric Elephant, Hacksaw Gaming, 4ThePlayer, Netgame, Print Studios.

Bonuses and codes offered by BitStarz Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

As of right now, our database holds 5 bonuses from BitStarz Casino, including:

  • 30 FREESPINS på flera olika spel
  • 50 % upp till 100 €
  • 100 % upp till 100 € och 180 extrasnurr
  • 50 % upp till 200 €
  • 100 % upp till 100 €

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Bolagsinformation

  • Ägare Gareton B.V.
  • Operatör Gareton B.V.
  • Plattform SOFTSWISS
  • Etablerat 2014
  • Beräknade årliga intäkter > 100 000 000 €

Säkerhet och rättvisa

Ta en titt på förklaringen av de faktorer vi beaktar vid beräkningen av säkerhetsindexet för BitStarz Casino. Säkerhetsindexet är den viktigaste parametern vi använder för att beskriva tillförlitligheten, rättvisan och kvaliteten för alla onlinecasinon i vår databas.

Viktiga mätvärden
Villkor
Rättvisa
Identifierade problem: 0
Senast uppdateratSenast uppdaterat

Vi granskar villkoren för varje casino och letar efter orättvisa bestämmelser som potentiellt kan användas mot spelare. Bestämmelser som vi anser är orättvisa resulterar i ett lägre säkerhetsindex för casinot.

Casinots storlek
Väldigt stort casino

Större casinon är i allmänhet säkrare för spelare eftersom deras höga intäkter gör det möjligt för dem att betala ut även riktigt stora vinster utan problem, och casinots kvalitet återspeglas i det stora antalet spelare. Vi tar hänsyn till beräknade intäkter under de senaste 4 åren.

Klagomålskvot
Väldigt bra
Totalt antal klagomål: 190
Senast uppdateratSenast uppdaterat
  • Öppnade 4
  • Olösta 1
  • Lösta 42
  • Avvisade 143
Visa klagomål

Klagomål från spelare är ett tecken på att casinot inte behandlar sina spelare schysst eller inte hanterar uppkomna situationer korrekt. Vi tar hänsyn till antalet klagomål och allvarsgraden hos dem i förhållande till casinots storlek, eftersom det i allmänhet kan antas att sajter med fler spelare även kommer att dra på sig fler klagomål. Utöver direkta klagomål har vi även tagit hänsyn till 3 klagomål från andra källor.

Svarta listor
None
0x

    Om ett casino förekommer på en relevant svart lista är det oftast ett tecken på att det har vissa negativa inslag. Vi tar hänsyn till varje svart lista och sänker casinots säkerhetsindex baserat på vår syn på situationen och hur allvarlig den är.

    Andra faktorer
    Något negativt
    Senast uppdateratSenast uppdaterat

      Casinot kan också ha andra egenskaper som påverkar dess säkerhetsindex, som vinstgränser, låga uttagsgränser, falska spel eller licenser, dålig eller obefintlig kundtjänst, ett nätverk av fysiska butiker och andra faktorer.

      Licensmyndigheter

      • cw
        Curaçao (Curaçao Gaming Authority)OGL/2024/165/0185
        Verifierad

      Spel

      Utforska spelutbudet hos BitStarz Casino. Ta reda på vilka typer av spel som finns tillgängliga, vilka spelleverantörer som stöds och vilka som är de mest populära titlarna på casinot.

      Speltyper

      Spelautomater
      Blackjack
      Roulette
      Videopoker
      Bingo
      Betting
      Baccarat
      Jackpottspel
      Livespel
      Poker
      Craps och tärningsspel
      Keno
      Skraplotter
      Spel på esport
      Crash-spel
      Tillgängligt: 12 Inte tillgängligt: 3
      Äkta spel
      Verifiering utförd av Gamecheck

      Spelleverantörer

      Visa alla (79)
      • NetEnt
      • Novomatic
      • Nolimit City
      • Apricot (Microgaming)
      • Playtech
      • Play'n GO
      • Evolution Gaming

      Bonusar på BitStarz Casino

      Bläddra bland alla bonusar som BitStarz Casino erbjuder, inklusive deras insättningsfria bonusar och välkomstbonusar vid första insättningen.

      Casino Guru
      Vi vill att spelare ska förstå spelande.

      Betalningsmetoder på BitStarz Casino

      Se en översikt över betalningsmetoder som stödjs av BitStarz Casino och tillhörande begränsningar samt avgifter för transaktioner till eller från ditt casinokonto.

      Betalningsmetoder

      Visa alla (143)
      • Neteller
      • Skrill
      • PaysafeCard
      • Payz (ecoPayz)
      • VISA
      • Mastercard
      • INSTADEBIT

      Transaktionsgränser

      Uttagsgränser
      Inte begränsat för EUR
      Vinstgränser
      Okänt

      Valutor

      Traditionella

      Accepterade fiatvalutor

      EURUSDAUDCADJPYNOKNZDRUB
      Krypto

      Accepterade kryptovalutor

      BCHBTCDOGEETHLTCUSDT

      Kundsupport

      Nyfiken på vilka kundsupportalternativ som finns på casinot? Här går vi igenom vilka språk som stöds, vilka olika typer av support som erbjuds samt resultaten från våra tester av kundsupporten.

      Språk

      Webbplats
      Tillgänglig på 4 språk
      engelskakinesiskaryskajapanska
      Livechatt
      Tillgänglig på 1 språk
      engelska
      Kundtjänst:
      Tillgänglig på 1 språk
      engelska
      Betyg för livechatten
      Utmärkt
      Senast uppdateratSenast uppdaterat
      Datum och testare
      Betyg
      2025-10-07
      Jannete H.
      Utmärkt
      2025-09-29
      Katarina D.
      Bra
      2025-08-05
      Martin L.
      Utmärkt
      2025-04-21
      Jannete H.
      Utmärkt
      2024-11-21
      Zuzana C.
      Under genomsnittet
      2024-10-08
      Jannete H.
      Utmärkt
      2024-07-07
      Jannete H.
      Utmärkt
      2023-07-10
      Burak O.
      Utmärkt
      2022-07-07
      Burak O.
      Utmärkt
      2021-07-15
      Martin D.
      Utmärkt
      2021-02-09
      Tomas B.
      Utmärkt
      2020-06-15
      Zuzana S.
      Utmärkt
      Betyg för e-postsupporten
      Under genomsnittet
      Genomsnittlig svarstid: 1tim
      Senast uppdateratSenast uppdaterat
      Datum och testare
      Svarstid
      Betyg
      2026-03-23
      Jannete H.
      1tim
      Under genomsnittet

      Användarrecensioner av BitStarz Casino

      Här kan du dela med dig av dina erfarenheter av BitStarz Casino. Läs vad andra spelare har skrivit om det eller skriv din egen recension och berätta för alla om casinots för- och nackdelar baserat på dina personliga upplevelser.

      Användarfeedback:
      Mycket bra

      Betygsatt av 157 användare

      Mycket positivPositivNeutralNegativMycket negativ

      Har du spelat på det här casinot?

      Skriv en recension
      Casino Guru
      Vi vill att spelare ska förstå spelande.
      • 2 veckor sedan
      this website is scam and can't cash out, just 200 they take whole day ask for upload the document, all of that documents i already uploaded before and verify , they just give any reason to hold your money when you cash out , after that they just said can't solve the problem now and didn't know when can pay you the 200 , this is scam , careful
      • this website is scam and can't cash out, just 200 they take whole day ask for upload the document, all of that documents i already uploaded before and verify , they just give any reason to hold your money when you cash out , after that they just said can't solve the problem now and didn't know when can pay you the 200 , this is scam , careful
      • 1 månad sedan
      Detta är det värsta casinot jag kunde ha hittat online. Jag vann med free spins, de tog bort stora vinster och lämnade bara det minimum som var tillåtet enligt deras dolda villkor. Till slut bad de mig sätta in pengar för att ta ut mina vinster, de bad mig slutföra KYC (Know Your Customer)-verifiering, vilket jag skickade in korrekt, men de avvisade min verifiering. Sedan, förmodligen för ansvarsfullt spelande, stängde de mitt konto permanent. Jag lämnade in ett klagomål, men ingenting löstes. De påstår att jag skickade falska eller ändrade dokument, vilket inte är sant. Detta casino fungerar som en bluff. SÄTT INTE IN NÅGOT. JAG REKOMMENDERAR DEFINITIVT INTE DET. JAG KOMMER ATT GÅ TILL EN STÄMNING. CASINOGURU VERKAR STÅ PÅ BEDRÄGARNAS SIDA. DE STÄNGDE MITT KONTO PERMANENT OCH MITT ÄRANDE AVSLÖJDES UTAN NÅGON DETALJERAD FÖRKLARING ELLER BEVIS FÖR DE PÅSTÅDDA ÄNDRADE DOKUMENTEN!

      SÄTT INTE IN, DU KOMMER ATT FÖRLORRA DINA PENGAR
      • Bedrägeri
      • 2 månader sedan
      SCAM CASINO. They canceled a €1500 legitimate winning using fake bonus excuses. On top of that, they STOLE €100 of my real deposit. I deposited €200 total (I have the official bank TRNs), but they only credited €100 and refused to return the rest. Do not trust this casino, they steal players' real money!"
      • Truffa
      • Scam
      • Not deposit
      • 2 månader sedan
      I had won a bit of money tonight. My account was not yet verified. I thought like most other casinos when you have a withdrawal pending it was going to take hours or days. They got it done remarkably fast. I’m so impressed. Customer support is always helpful. Email support responds very quickly. Amazing casino.
      • Very fast kyc verification
      • Outstanding customer support
      • Fast withdrawals
      • Awesome game selection
      • I’m not sure I have a negative. If anything I would just say the wagering for bonuses is higher than some other casinos.
      • 2 månader sedan
      This casino is the best casino I have ever played at. Verification and withdrawal - in a minute, literally!
      Very good choice of games and kind and helpful customer service. Trust me, this casino is worth playing.
      • Fast verification, literally in a minute
      • Fast deposit
      • Fast withdraw
      • Generous bonuses
      • Great customer service
      • No negative experiences so far
      • 2 månader sedan
      Awesome casino and great customer service, no issues with withdrawing and site runs nicely, 110% recommend
      • Fast withdrawals
      • Great selection of games
      • Great customer service
      • Awesome casino
      • 3 månader sedan
      I started playing Bitstarz because of the deposit bonuses at times seems to be ok but I think the payout rate is a little stingy…
      • Bonuses are really good
      • Account verification didn’t allow screenshot
      • 4 månader sedan
      I’ve been playing here for almost 3 months and have won a few smaller amounts in the past that I never withdrew. This week, I finally hit a bigger win on a game I hadn’t tried before, and I’m happy to say that I liked it and will try my luck again.
      • many game providers
      • deposit payment methods
      • smooth gameplay
      • easy deposit
      • kyc issue
      • withdrawal process is slow
      • some slots have lower rtp
      • 5 månader sedan
      Nice experience a lot of games, free spins .. many bonus is available
      • Excellent
      • 6 månader sedan
      I am writing this as a cautionary tale for anyone considering Bitstarz. After playing here for over two years and losing more than $100,000 AUD, I feel a responsibility to expose the patterns I’ve seen so that others might avoid the same path.
      1. The "Honey-Moon" Phase & The Downward Spiral
      My experience started with a false sense of security. Within the first six months, I had several "top wins." At one point, I was down about $40k but managed to withdraw $30k, including a single $20,000 AUD win. This was the trap. Those early wins gave me the validation to keep going, but it was all downhill from there. For the last 18 months, it has been a relentless cycle of chasing losses that never return.
      2. The Illusion of Randomness
      While the casino claims to use a Random Number Generator (RNG), the patterns I witnessed felt anything but random. I noticed a consistent "Groundhog Day" effect:
      Deposit Requirements: Significant wins rarely occurred unless I had already made multiple deposits and was down a substantial amount.
      The "Tease" Win: When a win finally came, it was almost always slightly less than the total I had deposited—just enough to keep me playing, but never enough to get back to even.
      The Dry Spells: In the last two months alone, I deposited over $20k, and my largest single win was under $500. The mathematical probability of that happening consistently over 60 days is staggering.
      3. The VIP Trap: High Risk, No Reward
      I reached VIP status, which reveals the "perks" for what they truly are: a way to keep you feeding the machine.
      The Cashback Myth: You get a $50 USDT bonus for every $500 USDT lost, but you have to manually email them to beg for it.
      Impossible Terms: These bonuses come with a 35x wagering requirement. Out of the countless times I claimed this, I only cleared the playthrough twice before the balance hit zero.
      Paltry Incentives: Even as a high-roller, the "rewards" are insulting. Placing in the top 300 players for monthly points (which requires tens of thousands in turnover) nets you a measly $10 USDT.
      4. The "Smooth" Crypto Trap
      The only thing Bitstarz does efficiently is take your money. Because I played with crypto, deposits and withdrawals were seamless and error-free. This is their biggest "positive," but it's also their most dangerous feature—it removes the friction of losing money, making it too easy to "reload" when you are emotional.
      5. Final Warning
      If you are reading this looking for validation to join: this is your red flag. I have seen "big fish" on the leaderboard with 100x my points, meaning there are people losing millions.
      Don't ruin your life. Your hard-earned money is better off anywhere else but here. I lost $100k and my peace of mind—don't let them take yours.
      • 9 månader sedan
      I deposited and started playing, after completing of 1250$ huge wagering i requested a withdrawal of 150$ and they sent me an email containing instruction to complete verification i uploaded all requested documents in the document section as requested, but there intention not to payout my winnings they were rejecting documents 1 by 1 i upload new document they reject it, they request another i upload another and they reject that also. after I was tired and decided to loose all money and not to play there again. I lost 250$. But what they find in my documents there is (220 house number not mentioned in profile when registering). Thanks for all who recommend me this casino as highest rating of 9.7.
      • LOTS OF GAME PROVIDERS
      • EASY DEPOSIT AND DEPOSIT PAYMENT METHODS
      • SMOOTH GAMEPLAY
      • THEY NOT WANT TO PAY
      • REJECTING DOCUMENT IN THE NAME OF VERIFICATION
      • THEY JUST TRY TO FIND A LITTLE THING IN YOUR PROFILE TO STOP YOUR WITHDRAWA
      • TOTALY UNSATISFIED WITH THE CASINO
      • UNFARE BONUS POLICY
      BitStarz Casino
      Hi there,

      Olle here, thank you for reviewing us.

      First and foremost, I understand that the verification process is a bit annoying. That said, it's a legal requirement for any licensed casino, including ours.

      We need to take the verification process seriously, which means that your documents needs to match the information you provided. When there's a mismatch, it's a bit of a problem and can prolong the verification process.

      The issue in your case was that you didn't enter your full address in your profile, and just provided one word. Just to provide an example here that others can understand for context, it's like me living on 1437 Magic Sunshine Boulevard and when I enter the address in the profile I just put "Sunshine". No house number, and otherwise incomplete too.

      If you're concerned that you'll perhaps gamble away your winnings during the KYC process, the best thing is to put a wager limit on your account which you can do instantly. This will prevent any further play whilst waiting for the KYC to go through.

      Olle



      • 10 månader sedan
      I love this site soooo much bitstars has become my favorite casino. it easy to deposit and cash out. the games are smoothly playing and very fun to play
      • Nice design
      • 11 månader sedan
      Bitstarz is okay, but their 40x rollover requirements are harsh! I was drawn in by the bonuses, which included their well-known "VIPSPIN25" no-deposit bonus and a few free spins spread over two deposits. The "Level Up Adventure" promotion offered an additional €50 in play-through wagering. When I tried to clear the 40x, my €753 win disappeared. Good luck!
      • BitStarz Casino no deposit bonus
      • 100 free spins
      • free spins
      • KYC required three documents
      • withdrawal process took 27 hours—not "instant" as promised
      • 40x rollover requirements
      • 1 år sedan
      most of my time if i try new casinos always problem bad experience.but this casino is view good ones.very good live chat very fast withdraw and games selection very good.rtp in this site is as it should be high.it should be perfect example to every other casino how one casino have to be
      • 1 år sedan
      Regular casino. I was recommended by friend, he got the bonus, I didn't. Average experience.
      • Easy wihdrawal process, customer support reached me fast
      • Enjoyed interface
      • Didn't get any bonus
      • 1 år sedan
      Jag är väldigt nöjd med casinot. Jag har ofta vunnit pengar.
      Till en början gjorde jag bara fiat-insättningar och uttag och jag var väldigt nöjd.
      Men för ungefär två månader sedan fick jag ett mejl som sa att jag inte är behörig att göra Fiat-betalningar.
      Och de föreslog några kryptoplånböcker för mig för nästa transaktion.
      Jag gick med på det och var definitivt inte längre nöjd eftersom man förlorar varenda insättning genom att betala avgifterna och det var inte längre trevligt.
      Jag kontaktade supporten två gånger. De var vänliga, men jag fick ingen tydlig förklaring till varför jag förlorade auktoriseringen för fiat-transaktioner. Jag fick veta att insättningsbeloppet plötsligt hade ändrats, och att det, beroende på domän- och regionala begränsningar, kunde finnas många faktorer som bidrog till detta. Supporten kunde dock fortfarande inte förklara varför jag plötsligt bara fick göra kryptotransaktioner.

      Jag frågade till och med om det stod i deras villkor men de kunde inte säga något.

      väldigt frustrerande när man blir lämnad i mörkret.

      Om casinot vill fokusera mer på kryptobetalningar skulle jag inte ha några invändningar.
      men andra kasinon gör detsamma och behåller fortfarande möjligheten att använda Fiat-betalningar.
      • Casinosajt tydlig och enkel översikt
      • Kryptoinsättningar och uttag
      • Fiat-transaktioner är möjliga för andra spelare
      • Bonuserbjudanden tillgängliga varje dag
      • Vänlig och hjälpsam support
      • Jag nekades tillstånd att göra Fiat-betalningar utan någon tydlig förklaring
      • När du gör kryptotransaktioner förlorar du pengar på grund av avgifter
      • 1 år sedan
      I tried BitStarz because of all the glowing reviews and awards they keep mentioning. At first glance, it seemed like a solid choice—big game selection, crypto-friendly, polished UI.

      But once I got into it, the cracks started to show. Bonuses looked great until you read the fine print—high wagering, short time limits, and weird restrictions. Support was polite but slow, and I had a couple of withdrawals that took way longer than advertised.

      Overall, it felt like a place that used to be great but stopped caring once the reputation was built.

      BitStarz Casino
      Hi TNAGambler!

      Thank you for reviewing us :)

      Really appreciate you for giving honest feedback. When it comes to the wagering, I know that it's on the average side. Our goal is to give standard wagering so we can give more of them.

      The other option would be to give fewer but with lower wagering and it's a bit tricky as everyone is a bit different :) There are some promos we have who also only carry 1x or 10x wager, but I get your point that those are in minority.

      As for the time limits and restrictions for the bonuses, would you be able to give me a bit more insight? What time limits do you find concerning as well as what restrictions? That would help me a lot :)

      I'm also sad we come across as in that we stopped caring :/ I can assure you we always cared, and in order to convince you of that, I'm grateful for your feedback to make sure we live up to that :)

      Olle
      • 1 år sedan
      I won a large amount off a small crypto deposit. The KYC process was very quick (ID, proof of address, selfie). After the KYC, I was told that the withdrawal would take a bit longer due to the significant win. Surprisingly, the withdrawal was processed extremely quickly after, and the crypto was transferred within 10 mins. Will be using them a lot more in the future.
      • Fast withdrawal
      • Transparent customer service
      BitStarz Casino
      Hi MrDeepy!

      Congratulations on your nice win first of all :)!

      Really happy to hear everything went smoothly with the KYC and withdrawal which is a huge focus of ours. As you trust us with a deposit, we want to make sure we hold up on our end and make sure you get your winnings fast too :)

      Thank you for such a nice review and I wish you the best of lucking going forward!

      Olle
      • 1 år sedan
      Bitstarz casino är ett beprövat casino som tar ut vinster. Jag kan inte säga något dåligt om det. Många leverantörer och slots. Jag använder inte bonusar där
      • Snabba utbetalningar
      • Sajten saktar regelbundet ner
      • 1 år sedan
      I've heard a lot of good things about Bit Starz from my friends, so I decided to give it a shot. And I have to say, the quality of support really impressed me. The team always responded quickly and politely. Even though I didn't always hit the jackpot, the whole experience is pretty exciting.
      • Good joining experience.
      • 1 år sedan
      My first review was rejected. This casino has a jackpot mania game that is impossible to win you have to get exactly the number they show in so many spins that is so hard to do. So when you get alot of points and get all excited you lose. Even customers who spend a lot get cut off for bonuses. Avoid!
      • No support for loyal customers
      • Unfair practice
      • 1 år sedan
      BitStarz acted like everything was fine while I was depositing and losing money. But the second I had some decent winnings, they slapped me with a bogus country restriction. They already had all my KYC documents from the start, so why wait until I won? Avoid these scammers at all costs!
      • 1 år sedan
      If you love slots, this casino has an incredible variety. I just wish all of the games had high RTPs, as some of them seem a bit lower than what I’ve seen elsewhere.
      • Massive slot selection
      • rare games
      • frequent new releases
      • Some slots have lower RTP than expected
      • 1 år sedan
      - lot of boni every week
      - real-time withdraw on German Bank accound
      - 24h/7d friendly and helpful live support
      - my biggest win (28k) was in my German bank account within 3 hours in several transfers, I couldn't believe it myself.
      From that moment on I know there is no better casino <3
      • lot of providers and games
      • good rtp
      • realy nothing negatives
      BitStarz Casino
      Hi Pepps!

      Wow, I don¨'t think we could have gotten a better review than that. Thank you so much for spending your valuable time to write it :) you're the best!

      Olle
      • 1 år sedan
      Loved it easy to find website great staff and payout was awesome I love these ppl
      • Fast withdrawal
      • Slow games
      BitStarz Casino
      Hi Carliedrivers63!

      The love is 100% mutual :) thank you so much for being a loyal player and writing such a kind review about us : )

      As for the negative about slow games, please please reach out to support (if you haven't already) so they can investigate for you :) I want to make sure you have the most incredible experience with us : )

      Olle
      • 1 år sedan
      This is a casino worth depositing at. The customer service is very good and very quick to reply to and solve any issues. Also very friendly. The free spins were easy to claim by verifying my cell number in the chat section. Good game options and they accept ZAR currency which is great.
      • 1 år sedan
      Lovely, its really like live casino. I really enjoued, the games are also fantastic, very good support and i will definietly play again.
      • Lovely games
      • Its like a real casino
      • Great bonuses
      • its slow
      • not much winning
      BitStarz Casino
      KKV7, thank you so much for your review!

      I really appreciate you giving us a 5/5 despite not winning a lot. You highlight something that is so important and that it's hard to wrap one's head around sometimes (and I don't blame people for it).

      It's that casinos can't in honesty be praised for big payouts or scorned for losses. This in the sense of the games paying our or not. It's out of our control.

      What we can be judged on is reliability, fast withdrawals, easy to use, good support, bonuses, etc. I'm super grateful that you were able to give such a nuanced review.

      So grateful for you,

      Olle
      • 1 år sedan
      Just registered and everything is so clear and fast and efficient. Deposit, withdrawal, available games, website visual and option available.
      BitStarz Casino
      Hi ram_mrjoker!

      Or, selamat pagi! : ) terima kasih!

      Thank you so much for your amazing review of us :) I can't express my gratitude of you taking your time to come here to write such a nice post about us!

      Wishing you all the best of luck in the future!

      Olle
      • 1 år sedan
      I have played on this online casino site since SEP 10, 2015. I have had nothing but positive experience. I deposit with BTC & if I win & want to withdraw it is a very fast process.
      • fast withdrawals
      • very fun experience playing slot games, they have allot.
      • no negative experience
      BitStarz Casino
      Hi JWC1961,

      Thank you so much for your review and even more for your loyalty over all these years. This means you started playing the same month and year as I started to work for BitStarz! : )

      Truly appreciate your kind words and for sticking with us all this time. You're the real MVP!

      Olle
      • 1 år sedan
      Bitstarz has a really good selection of games – slots, live games, you name it. They’ve got a bit of everything, so there’s always something new to try. The customer support also deserves a mention; they’re quick to respond and actually helpful.
      • Wide variety of games
      • bonuses are decent
      • Pop-ups on screen

      Diskussion om BitStarz Casino

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