Bananzia Casino - Spelarens insättning har inte krediterats.

Yesterday I made a real-time deposit of €100 at Bananzia Casino, but the money hasn't been credited to my account yet. The money was immediately debited from my bank account in real time, and the support team in the live chat also has screenshots.

Ich habe gestern eine Einzahlung von 100 Euro bei bananzia casino per echtzeit Gemacht das Geld wurde bis heute nicht meinen Account gutgeschrieben.Das Geld wurde von mein Bankkonto per echtzeit sofort abgebucht der Support im livechat hat auch Screenshots.

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Attila