BetObet account locked !

Hi,

I deposited 300€ on betobet site, won 2550€ betting sports, provided every document they wanted (they verified my profile), I requested a withdraw of 2500€ and have been waiting for 4 days. Today I woke up, wanted to check what’s going on and they have locked my profile!! And this very second I see a -300€ on my bank account again!!!? What’s going on guys, has this ever happened to you? Please help

BetObet is a Scam online platform.. They can't release 11.35USD from my win on casino. I deposited three times already and try to withdraw $70 and they can't pay me.. It's a total scam. I used my visa debit card for deposit and they can't pay me on the same card.. It's a total scam

Don't try Betobet.

I agree that you should avoid the casino. Warning is much appreciated!

To be clear, it's not always possible to process the payout in the same manner as the deposit. However, did the casino suggest any other options? I mean, saying something is impossible and considering it solved is obviously not an option. 🙁

Hej Radka, är detta casino registrerat hos Casinoguru så att jag kan öppna ett offentligt klagomål?

Yes, the casino is listed on our site, with a terrible safety rating.

What happened here?

If you can't find the casino, a VPN might help. Alternatively, if you open the complaint form and don't see it there, select the option "I don't know the casino," or choose any of the available casino and write in the text which one you're specifically referring to.

Mitt konto har verifierats och de sa att de kommer att betala inom 5 arbetsdagar, så jag får det på torsdagen den 28/05. Om de inte betalar kommer jag att öppna ett offentligt klagomål, tack.

So I'm curious to see if they'll keep their promise, if they actually made one. I'll be waiting for your update.🙂

Eles estão respondendo os e mail e escreveram isso:

Dear Eric,

I understand your concern, and I sincerely apologize for the continued wait.

As previously mentioned, this process involves several steps. I checked with the relevant department, and your request is currently being processed. We are doing our best to finalize it as soon as possible.

Thank you for your understanding and patience

Hej Jaraslov, jag fick mitt uttag från Casino betobet idag. Jag ser att du inte litar på casinon som betalar, och ibland litar du på casinon som inte betalar, ibland ger du låga poäng till casinon som betalar och höga poäng till casinon som inte betalar.

It’s not about whether I believe it or not; it’s just my subjective opinion. The score is usually based on a number of factors, not just how quickly the casino pays out. In fact, that’s not even taken into account in the safety index, since every player’s experience can be different. I know that’s what players notice most and that it has to be top-notch, but sometimes you have to think about it, and I believe we have a good explanation of what the safety index consists of.

Either way, I’m glad you have your money in your account.🙂

Hello,

I am a very old player of Betobet casino where I have already made many deposits and withdrawals. However, my last withdrawal only arrived in 10 days.

It has been 10 days since my current withdrawal and nothing has happened. I have already written them several emails but I always only received an automatic response that they will forward it to the competent department.

And there is also the fact that I tried to make a deposit while my withdrawal was in progress but it did not allow it and I received an error message that says to contact support.

If nothing happens, then I will contact the gambling supervision, and of course I will write on all forums what happened to me.

Has anyone else had a similar experience at Betobet?

Hello and welcome. However, I am sorry to see that the occasion is inconvenient.

Well, I cannot confirm whether anyone else has had the same experience, but from what I see in this thread, the casino has faced a few problems. Honestly, I took a brief look at its review, which is quite poor and I'm amazed you have always gotten the money. That's truly surprising.

https://casino.guru/bet-o-bet-casino-review

You mentioned getting an error; perhaps the casino is undergoing some technical changes and thus the error. It's merely an idea, of course. Support should tell you more and provide guidance. Are you perhaps in touch with the support by now?

Hello,

I have already written several emails to the support but the answer was always the same:

"Please note that your application has been sent to the appropriate department."

Once we have an update, we will inform you by email.

This is unacceptable to me because I am a verified long-time player at this casino who has already had many deposits and several withdrawals.

I will wait a little longer and then I would like to file a complaint with the gambling authority, Curacao eGaming and write to many other casino forums where I can share my story with all other players.

Hello.

I was hoping to hear something we could practically use, but it appears to be just a kind of a "wait" notice.

Well, I have another idea though: we have a special resolution team that focuses on resolving problematic withdrawals. You are welcome to lodge this experience in the form of a complaint. First, each casino has 14 days to resolve the matter on their own, yet my colleagues will gladly step in soon after.

Are you interested to know more?

Hello,

I would be interested in this option because I wrote an email to the support today but I only get the same automated response as before.

By the way, I made my withdrawal 14 days ago and and still nothing happened yet!

I also talked to the chat, but they only let me forward my problem to the relevant department.

I have played a lot in online casinos but this has not happened to me.

Hey, I'd say it's not normal to leave a player without support for two weeks; no wonder this is new to you. Chat operators are typically not direct support workers, just as you described, just sending notes to relevant departments, but still, after such a long time, at least an informative email would make sense to me.

Did you think about submitting the complaint to my colleagues? It has been 14 days after all; I would recommend it.

Hello,

The money arrived in my account yesterday, so the complaint is no longer relevant.

Thank you very much for your help.

Have a nice day

Hello, thank you for the positive update. I'm glad you get the money, though it seems the withdrawal process has a few things to improve. 😉

Enjoy the winnings and stay lucky as long as possible.

If you ever need help or want to chat, you know where to go. 🍀

Hi,

I also have payment issues with Betobet Casino, just like quite a few people here on the forum. I made a withdrawal 16 days ago, and I still haven't received it. I've chatted several times and written multiple emails to support, but I always get the reply that they will forward it to the relevant team and inform me by email. I don't think this is normal; this hasn't happened to me at other casinos where I play. Could you help me?

Hi, I cannot promise a solution because the casino review says that this site in its current state is very risky and, based on numerous complaints, has failed to pay many players.

I guess you cannot see the review due to local restrictions we must respect, so just a screenshot if you do not mind:

However, the other player said he was paid, so there is a chance. In my opinion the casino still ignores official complaints, so it's literally up to them.