Vulkan Vegas utbetalning

Hej människor,

Jag läste den här sidan på internet så att jag kanske kan hjälpa mig. Jag satte in 1600 euro på vulkan vegas och fick 875 euro utbetalda så att jag fick åtminstone hälften av det tillbaka.

Jag angav också alla dokument för verifiering den 6 februari 21st och accepterades också och sedan den dagen har min betalning också behandlats, men idag är den 5: e dagen där reglerna också anger beloppen från 500 till 5000 inom 5 dagar får betalt och jag har inte sett någonting ännu kundtjänsten säger alltid att jag ska vänta och min visumbank kreditkortet tar betalningar från var som helst där pengarna kommer ifrån, vad kan jag göra eller kan du hjälpa mig

igår sa man att jag inte behöver eller inte bör oroa mig ... nu kommer något ...

Hi, it seems that Volcano Vegas has some troubles with payments to Germany. We have already multiple threads about it. You can read it here:

https://casino.guru/forum/general-gambling-discussion/it-s-about-volcano-vegas

https://casino.guru/forum/complaints-discussion/vulkan-vegas-declines-payout--caution-

https://casino.guru/forum/casinos/volcano-vegas-payout

Anyway, it seems they always paid to the players so I believe that if you keep waiting, you should eventually get it.

Okay thank u daniel i just was upset but if they have problems i will wait how long should i wait before i post here again?

And if i will get the payment the next week i will give them a good rating 🙂

I know it may won't make you happy, but it seems that the withdrawals usually take 14 days (considering the previous cases on our forum). Anyway, I advise you to contact the casino every few days and ask about the status of your withdrawal. In this case, I'd contact them via email. Yes, it's slower, but you give them more time to investigate what's going on compared to when you're with someone on a live chat.

Thank u very much . I will wait but why they write in their rules that they need 5 days than ...😅

Bra och nu har de bokat tillbaka mina pengar på mitt konto varför kan någon hjälpa mig?

De säger nu att jag borde betala in med en annan betalningsmetod och sedan betala ut för det, men jag gjorde det andra forumet där länkarna finns och blockerades sedan.

Så nu har jag gjort det med mitt bankkort skickat allt för verifiering, hon försäkrade mig om att allt kommer att fungera, jag har toppat 10 euro nu och 35 spelade, betal nu 840 nu kan jag inte göra annat än vänta och hoppas att det kommer kommer jag dagar igen rapportera här oh ja och hon har försäkrat mig 100% att det kommer att fungera

I am having the same problems they are breaking there own rules they took my payment through visa after waiting the 5 days they told me there visa was down and try another way so I've tried bank transfer and still nothing but if you look back at there complaints there visa is down since last year but they still take your money even doe they no they won't be paying you back your winnings

Does that mean we won't get our money??

This is shit i knew i had a bad feeling about it...

Also they told me not to worry about it...

I have every message they sent me screen shot I will be publishing them if I'm not paid they can take your money in seconds but can't put it back the same way there is something not right with this casino

Hahahaha me same too i screenshoted the important meassages from the chat , yeah thats the first casino which is doing such a shit ...

But i was stupid too i should better search about the online casino before i play there i could not believe how this casino is at top rating in different websites

I'm the same it is a shame they have 1881 of mine I put in more than that just wanted to get something back I'm glad I'm seeing this side of them as I was going to keep playing it's there loss really is there anything we or guru can do

Yeah i hope so they have 1700 from me too so i won the half one and hoped to get at least the half back ... I hope guru can help...

If you don't want to be deceived and to have fair payments you should find a casino that is perfectly stacked with you. For example, I've chosen https://casino.guru/syndicate-casino-review. It's easy to withdraw and pretty good interface. Just check out how does it work in your region and start playing!

I think that's what I told you before. It's difficult for them to send money to Germany and that's why they're looking for other options. I hope you'll eventually get it.

We don't know about a single case where they would keep the money. It just takes a lot of time until they pay it (in some cases).

Det spelar ingen roll om jag är i Tyskland eller inte, jag har ett n26-kort och den globala överföringen sker inom en dag

Ye I understand its just frustrating the way they keep you hanging trying to get you to play it down rather than just pay you I will keep you up to date with the situation