Marees fall klagomål

This is my updated evidence attached

More evidence updated



Evidence

Evidence attached

Evidence attached



Evidence attached

Evidence attached

Hello,

Is it somehow related to your complaint, please?

https://casino.guru/voodoo-casino-player-s-withdrawals-have-been-delayed

Do you perhaps want to add your own words to those screenshots?

Yes it is related to my co.plaint as he had given me his email address and asked me to forward all conversations between myself and casino

Greetings and thanks.

I understand now, but you are not obliged to post every relevant screenshot here because this is a forum and not an email box. As you mentioned, your complaint resolver requested that you email them everything.

If it is okay with you, please use your own words in this forum. Feel free to share your feelings, thoughts, or anything else you would like. Just keep in mind this is not the complaint. 🙏

Would you like to add anything right now?

I understand that but it's a bit hard t o forward anything when the recipients e mail is blocked

I think something is weird.

What does it mean, please? What email is supposed to be blocked?

"nikolas.b@casino.guru" is okay; I tried that. May I help you perhaps?

I'm sorry for all these questions; I just care to sort things out.

I'm sorry you think it's weird but I am unable to send email to nikolas

Is there any kind of technical error perhaps? 🤔

Could you describe it, please?

The bank is same as it has always been nothing has changed I've had recent winnings of 1500 also 750 and 300 and it was paid to same account no hassle now u are asking for me to make a withdrawal when there is no money to withdraw only $14500 I have never received from the casino

Did you mean to post this to your complaint, perhaps?

I can see that the timer is on you and is close to the end now.

Yes tyou

Please reply in the complaints thread then before the timer finishes.

Otherwise the complaint will be rejected.

I have replied to you .my account details are same I've forwarded bank statements again and have since made withdrawals with no problem I think it is just your way of saying you will not pay my winnings that I won it's been 8mths and this isn't resolved so I cannot get decent response you just say it was reversed which I have never seen any proof from you at all and I done everything you have asked and more this is not how you should run a company take peoples money that's fine but cannot pay what they have one fairly regards maree 19

You need to stop making new threads every time you post a new reply of yours, and please follow my post above.

Open this link where you can reply to your complaint directly.