2 år sedan

Hi, could you please send me the url because I'm not sure if we have this casino in our database, I would be grateful.
Anyway, to get to your withdrawal problem, to start with, we give casinos 14 days to check everything and send the money to the player. Has the casino given you any reason why you are waiting 9 days ? That would be quite enough for me.
Have you already verified your account here, please ?
Let me know and if nothing changes in the next couple of days, then I will try to recommend the next step.
Hello, you still haven't received any money and you are waiting without an answer ? We give casinos 14 days to resolve a withdrawal.
However, have you had your account verified yet ? Did you play with the bonus or not ?
Let me know and if the situation doesn't change in the next few days, then probably filing a complaint will be the next step where our team will try to help you.
I will be waiting.
Yes my account is verified and played without bonus money.then need wait couple days. Thanks for help
I'm starting to think it's getting a bit long for my taste. Frankly, not many casinos handle withdrawals during the weekends.
Anyway, may I ask again for the casino's URL? It's completely unknown to us.
Hi, I'm not sure and I can't say how long it will take. I see you already asked the other player so it would be best to know if he got the money and how long it took. Of course, have you verified your casino account yet ? Did you play with the bonus or not ?
We give them 14 days to sort everything out and if nothing changes and you don't get the money, let us know and we will try to help.
Hi I’m still waiting on a withdrawal from kings hill it’s been nearly 2 weeks now, they keep saying there’s a problem with the payment provider! I’ve sent bank statements and everything as requested. Just keep getting told to be patient!
can anyone help please or let me know if people do actually get their money or should I write to off?
Hi did you get your money? I’ve been waiting nearly 2 weeks now and keep getting told there’s a problem with the payment provider and to wait
Hej, jag väntar fortfarande på ett uttag från kings hill. Det har gått nästan 2 veckor nu, de säger hela tiden att det är ett problem med betalningsleverantören! Jag har skickat kontoutdrag och allt som efterfrågat. Fortsätt bara att bli tillsagd att ha tålamod!
kan någon hjälpa mig snälla eller låta mig veta om folk faktiskt får sina pengar eller ska jag skriva av mig?
Hi I’m still waiting on a withdrawal from kings hill it’s been nearly 2 weeks now, they keep saying there’s a problem with the payment provider! I’ve sent bank statements and everything as requested. Just keep getting told to be patient!
can anyone help please or let me know if people do actually get their money or should I write to off?
Hello, I'm sorry you don't have your money yet. When you say two weeks, that's exactly the time we give casinos to sort out everything that needs to be done and send you the money. If they fail to do so, then you have the option to use our free feature- complaint. Our team would try to help you with the situation and hopefully successfully.
Nevertheless, the fact that they have a problem with the payment provider is the only thing that stands in the way of you getting the funds ? Have you had any successful withdrawals here before ?
Hej, jag väntar fortfarande på ett uttag från kings hill. Det har gått nästan 2 veckor nu, de säger hela tiden att det är ett problem med betalningsleverantören! Jag har skickat kontoutdrag och allt som efterfrågat. Fortsätt bara att bli tillsagd att ha tålamod!
kan någon hjälpa mig snälla eller låta mig veta om folk faktiskt får sina pengar eller ska jag skriva av mig?
Hi I’m still waiting on a withdrawal from kings hill it’s been nearly 2 weeks now, they keep saying there’s a problem with the payment provider! I’ve sent bank statements and everything as requested. Just keep getting told to be patient!
can anyone help please or let me know if people do actually get their money or should I write to off?
Hello, I'm sorry you don't have your money yet. When you say two weeks, that's exactly the time we give casinos to sort out everything that needs to be done and send you the money. If they fail to do so, then you have the option to use our free feature- complaint. Our team would try to help you with the situation and hopefully successfully.
Nevertheless, the fact that they have a problem with the payment provider is the only thing that stands in the way of you getting the funds ? Have you had any successful withdrawals here before ?
Well then, if you haven't learned anything more and it's been going on for two weeks, then I would recommend opening a complaint as I announced in my previous post. Let's see if your money gets to you for now or if our team will need to step in.
Are you down for it?
Hi yes I’m trying to submit a complaint but it can’t find the casino when I type it in? Thanks
Okay are we talking about this casino ?

Maybe it's just some mistake that you're writing it wrong. Or maybe it's another casino and we don't have it in our database.
So try to confirm for me how it is.
Of course, if in the future you have a problem with a casino that we don't have on our site, choose any casino and write in the description what it is and that it was not possible to choose the one you are writing about because we don't have a review. Our team will understand and change it. 🙂
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