Casinos not paying winnings

Hello. I would like to create this thread for everyone who has some issues with getting their winnings from an online casino. Especially if there are multiple casinos at once, for example.

Hi

I've got a question, is there anything people can do when casinos don't pay winnings ? Seems a little unfair 😕

Do you experience some issues with withdrawal?

We have our dedicated complaint team and they work hard every day to solve issues like this.

Tell us more, please, and we are here to help.

Hi

Yes. Im currently waiting on 3 casinos to pay me out ,I have a total amount due me of about $ 1,100. Nothing that would break the bank but I'd like it anyway, I just don't get how they get away with this non payment crap,

And would you like to tell us some more details about it, please?

Let's start with the information about the casino, for example. Which ones are they, what is the reason for delay and how long are you waiting?

What do you say? Could you provide these information to us?

We really like to help, but without all these we can't be sure if we can, you know.

We'll be waiting for your reply.

I'll get the information together for you

after Going thru all my screenshots this is what I have for casino player

This is all I have for them

The other two casinos - dreams & raging bull I don’t have I’

How long are you waiting to get your withdrawal at this casino, and did you pass the verification process already?

We usually give casinos 14 full days to proceed with the payment, and only after this time period passes our complaint team can intervene.

Please let us know more information so we could be of any help here.

When exactly did you put your request for the withdrawal in, though?

Is it needed to pass the verification process first?

Hi

I don’t mean to be vague, I don’t have a whole lot of information, club player & dreams casino are the ones taking so long , I just put in for raging bull.

Well, it is pretty simple, actually. Just answer the questions I asked, if possible, and that way you will provide more information regarding the whole situation.

Otherwise, unfortunately, we won't be able to assist you in getting your money.🤷‍♀️

Thanks , I’ll get more complete information , most of my communication was done thru customer service chat .

We'll wait here.

Hi

me again . I’ve got my transcript from the transaction with Dreams casino . I put in my regrets on 9/4 /24 for 700.00 , I passed verification , I’m not sure what all the manager requests are for , but the request was made . I hope this helps . I’ll get the same for the next casino if this is helpful. I appreciate your help very much.

I know it’s a lot of paperwork but it’s all I have

thanks

Hej, vet någon vad som händer med Alphabookbet casino? Stängdes det och de sprang iväg med pengarna? Eller är det relaterat till förlusten av drifttillståndet? Någon användbar information om casinot?

Hello again.

Thank you for all the screenshots. Just please know that there is no need to post all this here on forum.

When I asked for more details from you, I actually meant some more information like:

• When exactly did your make the withdrawal request?
• Is your account verified?
• Did the casino(s) give you any explanation for not paying?

I would suggest you file a complaint, or complaints, if you have the same issue at more casinos at once. Our team will have a better look at everything, and then, if needed, you will send these or also other screenshots to them.

What do you say?

Just follow this link, please, and know that complaints are free of charge, so there is no worry at all about any cost.

Please let us know if you need any help with it and inform us about the situation with this issue.

Hey.

I have searched for this casino but unfortunately couldn't find its site anymore. Also in our database is set as closed.

I found out some information about it, such as ratings that showed that people actually weren't very happy with this casino, but the site is probably down now.

May I ask if you used to play at this casino and if you had any remaining balance still there?

Thank you for your help, I'll file a complaint.