Lazybar Casino – generell diskussion

Om du vill diskutera något relaterat till Lazybar Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Jag skulle vilja lämna in ett klagomål mot LAZYBAR casino, som inte längre är tillgängligt för mig, jag vet att det är hos casinoguru

hur kan jag göra detta klagomål

Hälsningar

JMORE66

I can see that you have successfully managed to submit a complaint. Our team has already started to work on it and needs some additional information, so whenever possible, please update them.

May I also ask what you meant by saying that the casino is not available for you?🤔

Jag hoppas att min erfarenhet av dem fortsätter, för jag ser att det är ett enkelt casino med många spel.

So the experience is first of all good, yes? Is there something else that is top for you in this casino and you praise it? Is the casino special from others where you play or have played? 😀

Jag satte in knappt 1 000 €. Slotarna fungerade väldigt dåligt till en början, men sedan förbättrades saker och ting. Jag gjorde en vinst på €500.

Jag håller på att verifiera mitt virtuella kreditkort i Trade Republic. De begär ett foto av kortet, fram och bak, men tyvärr är kortet endast tillgängligt i virtuell form i appen.

Verifieringen verkar vara bra.

Jag hade tur och vann flera tusen euro till. Jag testar nu utbetalningsfunktionen.

I'm glad you overcame the virtual card phase and that you managed to win something. It is really cool to follow you step by step. 🙂 Could you provide any feedback on the quality of the support? Have you contacted anyone along the way? I guess knowing the support is actually caring and supportive enough counts as handy information for the rest of us.

Det fungerade och utbetalningen behandlades inom 24 timmar. Tyvärr finns det en daglig gräns på €1 500.

Well, that makes me happy and glad you got your money. It was quite fast, which is not usual. 

Daily limit is something you would like to have higher? Is there a VIP program where you could have a higher limit based on deposits over time? 

För Gold 3-status skulle jag behöva sätta in ytterligare 10 000 €, då skulle jag ha högre gränser. Jag ska tänka på det, det skulle inte vara några problem.

Jag har just nu mitt tredje uttag som väntar i kön. Min veckogräns på €4 000 har nåtts och jag måste nu vänta tre dagar. Slotarna presterade väldigt bra, tyvärr inte så bra idag och igår, vilket var dyrt, men jag har fortfarande några vinster kvar.

We will then wait until you update us regarding this withdrawal and about your other experience there as well.

Lazybar have been "processing" my verification documentation for a month now. I guess they are really slow 🙂

Hello, really, I would say that's too long. Did they tell you anything about this whole situation, why it's taking a month? Have any of your documents been accepted?

In any case, we give casinos 14 days to complete the verification process, so I would recommend filing a complaint and our team will try to help you.

You can do so at this link.⬅️

Are you in? 

Hello, no not really, they just asked to give some time to their team to review the docs.

There was two weeks of silence from their side, no answers to emails. But yesterday they answered and asked proof of address and proof of deposit. I have delivered both docs several times on their request, proof of address is even approved status on their site, but still they keep asking it.

Really frustrating and long process with them.

But after two weeks, they definitely shouldn't be asking about such things. I would expect the whole process to be completed by now.

That's why I suggested that you lodge a complaint and our team will look into the whole situation. 

Thanks, i will do that.

Se upp! De agerar bedrägligt. De kommer att stänga ditt konto utan förvarning.

Det finns kasinon som är lagligt verksamma med en giltig verksamhetslicens!

Försiktig!!!!

Dear CasinoGuru Team / Lazybar Support,

I am writing to file an official complaint against Lazybar Casino regarding the unfair suspension of my account and the illegal confiscation of my legitimate funds.

Key details of the issue:

Account status: Active and verified for over 1 year without any prior issues.

The incident: On the night of May 11, 2026, the official Endorphina Tournament ended. I won a prize of 70 EUR.

The casino's reaction: For the next 6 days, the casino delayed adding the prize to my account, giving vague excuses. When I continuously requested my rightful prize on live chat, the casino retroactively suspended my account.

Additional theft: Along with the account suspension, the casino confiscated 103 PLN of my active cashback, which belongs to me.

This is a clear retaliatory action by the casino to avoid paying out tournament winnings. I have not violated any Terms and Conditions. I demand the immediate reactivation of my account and the full restoration of my funds: 70 EUR from the Endorphina tournament and 103 PLN from my cashback.

Thank you for your assistance in resolving this matter.