1 år sedan
Om du vill diskutera något relaterat till BetNFlix Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
BetNFlix Casino – generell diskussion
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1 år sedan
Igår satte jag in 10 euro via Trustly till BetNflix casino och vann ett par hundra euro. Jag spelade utan bonusar. Nu har jag försökt ta ut mina vinster, men casinots så kallade KYC verkar riktigt långsam. Jag har hört att det kommer att ta minst tre dagar för vägen att kontrolleras. Jag skickade alla nödvändiga dokument till dem. Jag väntar på att se hur det här går. Jag kommer att skriva här om det slutliga resultatet.
Automatiskt översatt:
1 år sedan
Hey there.
Congratulations first 🙂.
Have you managed to pass the KYC in the meantime? I hope you have. Honestly, three days sound annoying, but it could be far worst... But it does not matter at this point, I'd say.
Just a silly question, how did you end up playing in such a bad casino? Did you see the security index?
Anyway, I'll wait for the update!
1 år sedan
Tack för ditt meddelande, Radka. Ja, jag brukar läsa recensionerna noggrannare.
Det var någon annan spelsajt där jag hittade just detta casino. Det fanns ingen varning.
Jag brukar lägga en tio här och en till här och prova hur casinot ser ut. På ytan verkar BetNflix inte alls ovanligt.
Nåväl, i alla fall, min KYC är godkänd och mitt konto är verifierat.
Jag gjorde ett par hundra uttag. Det verkar hålla 🙂 Jag återkommer till det på måndag om jag hör något nytt.
Automatiskt översatt:
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1 år sedan
Uttaget av pengarna har nu gjorts framgångsrikt.
Så allt gick okej. Lite långsam, men det fungerade ändå 🙂
Kasinots kundservice var snabb och vänlig under hela processen.
Automatiskt översatt:
1 år sedan
You have no idea how glad I am! 🙂
The moment I saw the warning saying: Very high value of withheld winnings in player complaints in relation to the casino's size
I was kind of nervous, you know?
Thank you for letting me know. Just a tedious question, are you staying with them? According to your personal experiences, it didn't sound that bad, though I'm still a bit concerned myself 🙂.
1 år sedan
Kanske inte. Det finns trots allt andra kasinon i världen 🙂
Låt oss återgå till verksamheten!
Automatiskt översatt:
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1 år sedan
I bet you're right! 😀
May Lady Luck covers your back! Once you're lucky, check out the new forum"winning" feature 🙂
1 år sedan
This is insane, I have used hundreds of betting sites/casinos and I have the "regular" documents saved that I use every time to complete a KYC verification. However, this time suddenly NONE of those is an accepted document?? I have been fighting for 3 days now getting very slow automatic replies. It seems like NO ONE at the site gives a damn about the customers. I even had to order a "Proof of Residency" that I had to pay 10€ of my own money for just to proof my address because no other document was good enough to prove my address.
This is scary. Please, someone get this site closed down. I am amazed.
1 år sedan
Hello.
Well, the casino should explain why all those documents are not enough. Or more specifically, what seems to be wrong with those?
Could you share the list of rejected docs and also the reason stated by the support - if possible? I believe it may help others, at least.
1 år sedan
Hey,
As we all know, it is an age-old tactic making the KYC process difficult to make customers, even potential gambling addicts lose their money before they can withdraw it. It is a business, I get it. However, this "BetnFlix" is going way too far with it.
As a proof of address, they only accept a "Proof of Residency from the Digital and Population Data Services Agency".
Even sending a proof of deposit was way more difficult than to any other sites. But the address really was a pain.
In Finland you can only get a Proof of Residency by paying 10€. So, in order to withdraw from this site you have to pay 10€ of your own money extra if you don’t have a Proof of Residency waiting around already.
Today I got an e-mail finally saying that my account is verified and I should get my withdrawal in 2 business days.
Except if they still need "additional documentation"
So, I am pretty sure they will be asking for additional documentation as well 🙂
Terrible.
1 år sedan
I'm aware of they delaying tactic you just mentioned, but it's less common than you might be thinking. There are numerous reasons for slow withdrawals. Sometimes, it related to tech. issues with the payments provider, in other cases, it might be simply because the casinos lacks employees (vacation, sickness etc.). I remember when I wanted to get verified with Revolut many years ago, it took them over 14 days to verify my documents, because there wasn't anyone who could read the documents written in Czech language except someone who was off for 2 weeks (that's how I understood the situation).
Some casinos operate with a very small teams so the processes may take a lot of time. I'm more concerned about the specific proof of address they requested from you. They don't need to request this specific document at all and if they do, they should refund you the 10 eur. By the way, have you noticed the very low safety index they have on our website?
1 år sedan
Yeah I completely understand, issues and delays with the payment provider being probably the most common reason for slow withdrawals etc.
I agree on the fact as they should refund the 10 eur. as that is crazy that only one specific document is good enough to proof your address. But the refunding will never happen, so I am not even bothering to think about it. It was 10€ wasted, but at least now I know to stay very far away from this site and let others know it as well.
No utility bill is good enough for them. I even sent a government issued tax return -letter to them which is, I’d say, the most legit way to proof your address possible. But, still no.
I have now noticed the low safety index, which makes complete sense after experiencing all this myself. I should have checked it before touching this site and I will make sure to check them in the future.
1 år sedan
I think it is great you shared this part with us, not every player is used to checking the reviews or safety index, and by sharing, you might help others avoid this place. So - thanks!
I would normally say something like: "You should consider submitting a complaint because it feels natural when the casino is making such a mess", but I understand you don't bother anymore.
Fair enough. 🙂
Just one thing, may I know how did you come across this casino? Advert, banner, perhaps?
1 år sedan
Can’t exactly remember how I came across the casino. I think it was some kind of a list of new casinos so I thought I’d give it a go. How wrong I was 😂
1 år sedan
Hey is this casino legit?? I played so much casinos but this one is sofar the horrible one. I won some money after i want withrawal i needed to verify i did it(horrible one) never got some verivication experience like this one. But finally it succeeded now i am waiting 3 days for pending witrawal still no sound from them. And the most annoying part is you can only withrawal 1000 at the time it gonna take for ages i thing maybe i never see the money
1 år sedan
Hallå!
Jag förstår din smärta villeoinas och ugcn.
Jag är själv en väldigt oerfaren spelare. Det hände mig för ungefär ett år sedan att jag vann mer än 4000 euro med en insättning på 10 e. Det var då jag började de här speljobben. Vid den tiden spelade jag Tombstone RIP på Wazamba casino.
Kasinots KYC-mått stressade mig verkligen. Jag var till och med tvungen att gå igenom ett videosamtal där ansiktet på personen från vårt område var synligt, men inte intervjuarens identitet. Intervjun gjordes på engelska. Intervjuaren var en glad ung kvinna och det lät för mig att hon pratade engelska på ett finskt sätt osv.
Till slut fick jag mina pengar. från casinot, även om det tog lång tid (=flera veckor).
Casino Guru-webbplatsen var till stor hjälp för att få saken löst!
Jag tänkte att jag skulle lindra din smärta genom att berätta ovanstående anekdot.
Jag nämnde tidigare att jag vann ett par hundra euro från Bet'n'flix casino. För att få mina pengar på den tiden var jag tvungen att skicka bilder på elräkningar mm och mitt eget ansikte kombinerat med körkort etc. Det behövdes dock inte ringa ett videosamtal med dem 🙂 Ändå tog det många dagar. Men pengarna kom ut ok till slut.
Och se, när jag plötsligt inte tror på det, återinvesterade jag 10 euro i Bet'n'Flix casino förra veckan. Jag lägger aldrig mer på en gång. Den här gången vann jag 100 euro. Pengarna kom till mitt konto inom ett par dagar.
Jag hoppas att allt går bra för er andra. Jag önskar stora vinster för varje typ! Tack också till Casino Guru för hjälpen.
Automatiskt översatt:
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1 år sedan
Aaah, it happens so often. Well, one never knows, especially when it comes to fresh casinos!
1 år sedan
Hey is this casino legit?? I played so much casinos but this one is sofar the horrible one. I won some money after i want withrawal i needed to verify i did it(horrible one) never got some verivication experience like this one. But finally it succeeded now i am waiting 3 days for pending witrawal still no sound from them. And the most annoying part is you can only withrawal 1000 at the time it gonna take for ages i thing maybe i never see the money
1 år sedan
I believe you should find yourself someplace nicer - pick up your money and move on. This casino is not recommended at all:
https://casino.guru/betnflix-casino-review
I pray you get the money soon, will you let us know when that happens?
I want to be sure you made it!
1 år sedan
Great to see that sometimes it just all works somehow 😀!
I think I can say we are always glad to help, in return make sure to review casinos fairly and honestly, this is something we would really appreciate. 💚😎
Kind note: use the reply button to get in touch with someone, it increases the chances you'll get the reply soon because the recipient might be notified about your post. 😉
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