BetiBet Casino – generell diskussion

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Väntar på utbetalning i 45 dagar. Jag vet inte

Sadly, this is another complaint related to sports betting hence we can't help you. I'm sorry.

Bror jag har samma problem. Vad har du gjort ?

Dig jag väntar fortfarande på i 2 månader nu. har du pengarna än och vad vi gör...

Hi,

I think you should both check the links I sent to another player in the same situation.

View the conversation here.

Hello there,

and one tip about the proper places for complaints related to sports betting for you as well.

View here

Let us know whether it helps, please.

Hej, jag vann 55 000 i kasinot på betibet och jag har väntat i evigheter nu. Jag får bara vanliga meddelanden.

Hi, I see you have submitted the complaint, what is great. The complaint is waiting for the review now. When did you ask for the withdrawal? Is your account fully verified please?

Hej. Självklart ställer jag mig till så stora summor. Jag ansökte redan om de första utbetalningarna den 31 december, men dessa avvisades av hycklande skäl. Jag har nu lämnat in ett tidigt klagomål via internet (många klagomål och helt usla recensioner) i hopp om att det ska hjälpa. Jag är helt verifierad och har även fått bekräftelsen via e-post.

May I know what hypocritical reasons those can be? Could not find it even in the complaint.

I mean in case of higher sums - like in your case, it is normal that some sort of further checks will be made. The casino simply has to make sure that all was correct and accurate. We allow casinos 14 full days to process the verification and the payout, so I guess you should wait a bit and stop playing with your balance.

När jag pratar med andra spelare skriver de också att de efter veckor (6-10) fortfarande inte har några pengar. Det skrämmer dig, speciellt eftersom det är 83k igen för tillfället. Jag vet inte hur högt beloppet än är att jag väntat längre än 48 timmar på en delbetalning! Luckydays var det bästa exemplet här... bästa utbetalningen!

Idag, som varje dag, frågade jag om en utbetalning äntligen behandlades. Nu är det trots allt 80k igen.. Jag har skärmdumpar där jag bevisar att jag betalade ut den 1 januari! Och 2 mejl! Idag skriver chatten till mig att jag inte har frågat någon än.. så mycket av det är inte ett skämt!

Sorry, the chat operator said that you have not yet submitted a withdrawal, right? Well, can you see the withdrawal in your cashier?

Anyway, what did you "paid out in January 1st"? Probably a translator issue I guess. Did you submit the withdrawal on the 1st of January, please?

Igår kväll när jag frågade hur min utbetalning var så kom svaret från supporten, det fanns inget! Men jag har 2 e-postmeddelanden som bekräftar ett uttag och det står väntande i min profil.

And I presume that you have not received an explanation saying what happened with the withdrawal in the meantime, right?

It's good that you submit a complaint, just mind that we give the casino 14 full days to fulfill the account verification (I know from the complaint that the finance department is checking something) and to proceed with the payout.

I failed to find when was your account initially verified, though.

I hope that you will not lose the balance, please do not play until the matter is settled. 🙏

in live games with higher rtp like baccarat or craps, bets greater than 100 eur are not accepted, even using real money, roulette and others are working normally, I don't understand the reason! "www.bingobonga.com", on the same administration, also has this peculiarity, I wonder if it does not comply with the bonus terms!

Hello,

did you try to ask the casino about that? I guess that it would be best.

Let us know what they say for sure.

yes, and it always reports some problem with the browser, and passes some procedures like clearing cookies! both in chat and by email, strange that it only happens with these games on all providers, very doubtful.

Hello,

I dare to say this is obviously a technical issue, and I would try accessing the casino - games by using a different browser as well, I have lots of funny "bugs" in my late memory caused by cookies, so it does make sense as well. 🤔

You know the casino support or live chat operators are not it specialists, hence I understand that they suggested these solutions at first. Every time I have a problem even with our website, I'm taking the same steps, erasing the cookies usually solves the issue. 

If you're getting some error about the browser, would be good to know what exactly it says and try to act accordingly. I forgot to ask you, do you experience these issues while using mobile or another kind of device?