Hej, jag fick en bonus utan insättning och nu kan jag ta ut 45 € till en Bitcoin-adress.
Men den ber mig om en annan information, som jag påpekar i den bifogade bilden, som jag inte vet vad den betyder.
När jag ger den för att acceptera utan att fylla i den informationen, säger den till mig att jag saknar det fältet att fylla i, men det säger mig inte vad jag måste ange.
Några idéer? Tack! 
I would guess it means some sort of bank information. Can you see the chat icon on the right side? I would use the chat to be sure.
Just put your name
but you ain’t going to get paid from them anyway I’ve been waiting for forever
Yep... They will BS you to high heaven and never pay out. I've been waiting a month and a half, since December 15th. I haven't read anything anywhere about Golden Lady paying out anyone!
I been waiting since November 14. I been trying to find at least one person they have actually paid money to
Blow them up everyday a few times a day and send like 100 emails I did and I finally got paid
but I contacted them 3 or 4 times a day and I had customer support send emails
I know it’ll be aggravating but do that and 🙏 you get it
but I literally would send 20-30 emails a day as well threatening to put them on blast because they don’t pay out
tell them as well you know they don’t have a valid license and that you know they don’t payout
I hope the best for you
It's terrible that you have to push so hard, but I'm glad it turned out well!
The symbol is for you to enter the name of the bank that holds your wallet. I have been paid out by Golden Lady with no issues. It took exactly seven days from request to get paid. Make sure to read all the T&C information for any bonus you use. I noticed with a majority of the bonuses offered with this casino that they are only valid for Rival games so if you played a game from one of the other providers they have your winnings will not be paid. I used the wallet I have with CashApp..the bank is Sutton Bank.
The symbol is for you to enter the name of the bank that holds your wallet. I have been paid out by Golden Lady with no issues. It took exactly seven days from request to get paid. Make sure to read all the T&C information for any bonus you use. I noticed with a majority of the bonuses offered with this casino that they are only valid for Rival games so if you played a game from one of the other providers they have your winnings will not be paid. I used the wallet I have with CashApp..the bank is Sutton Bank.
If you say so… you probably work with them or something and don’t like the truth was told on them that THEY DONT PAY OUT AND ARE A WORTHLESS CASINO!!!!!
I don't work for any casino. There are some I will not play at because I've been screwed over by their unethical tactics but this isn't one of them.
If you say so… you probably work with them or something and don’t like the truth was told on them that THEY DONT PAY OUT AND ARE A WORTHLESS CASINO!!!!!
Dear Candie,
Do you honestly believe being so rude to a person who offered personal opinions and experiences is a fair approach? I wouldn't say that.
I'm sorry your complaint was closed as unresolved, it has been several months, can you try to move on?
Being upset and mean here on the forum, will not help you get your lost winnings. 🙏
Uh I did FINALLY get them so….. and I was just saying how pathetic they are
You did? Well, a nice surprise!
Could you update the complaint if you don't mind? I ask you kindly to do so 🙂.
Be sure I would be furious as hell if I were in your situation, so no problem with your opinion, just with the target - if you catch my meaning.
I'm still waiting... 3 months and 12 days to be exact.
I'd say that's far too much. Well, Candie was paid in the end. Sort of a miracle 🙂✨
Keep blowing them up I’m talking customer service 10 times a day and emails send emails get nasty with them you have to
I have been doing that with no luck. They just keep lying to me. Telling me it's on its way or that they will personally look into it and get back with me and then never do. As much as I hate to say it but I have pretty much given up. I mean I am still trying to get it I still reach out but I am not very hopeful it's been 5 months
It's been 5.5 months and still nothing.
I'd say there will be no progress at all. 🙁
I'm sorry.
Well idk but I just checked on mine cause it been a minute I had just about gave up hope well anyways they credited the money back to my acct and I requested another withdraw and chatted with someone who was surprisingly helpful. Not holding my breath but fingers crossed that they actually pay me.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
