Lucky Hippo Casino - Spelarens konto blockerades.

I signed up at the casino got the registration bonus

then I made the value to be valid

then I got in touch several times with various casino supports including meti la Dinheiro and each support attendant always said different things

I went to check my account a little while ago and it had blocked me….

Inscrevi-me no casino obtive o bónus de registo

depois fiz o valor para poder ser válido

de seguida entrei várias vezes em contacto com vários suportes do casino inclusive meti la dinheiro e cada atendente do suporte dizia sempre coisas diferentes

fui verificar a minha conta a pouco e tinha me bloqueado ….

Hello goncalomira000052,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Lucky Hippo Casino. Please allow me to ask you a few more question before we would move forward.

Could you please closer specify what bonus did you claim? Did you ever deposit into the casino or verified your account? For what reason did you contact the casino support?

Looking forward to your answer.

Regards,

Nick

Dear goncalomira000052,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.